Senior Specialist of Product Management (12 Month Fixed Term Contract)

Job Overview

We are seeking a Senior Specialist, Product Management for a one‑year fixed‑term contract reporting to the Director of Send Standards Compliance.

Responsibilities

• This role sits within the Mastercard Send Standards & Compliance team, part of the Global Send Product organization.
• The team defines, maintains, and enforces money transfer standards for Mastercard Send.

This role will play a key part in strengthening compliance controls, improving data quality, and ensuring consistent application of Send standards across the network.

• This is a highly collaborative, global role requiring close partnership with regional and global Send teams, as well as Legal, Regulatory, Franchise, and Compliance.
• Design and implement automated capabilities to detect, monitor, and address non‑compliance with Send program standards.
• Partner with cross‑functional stakeholders to develop and deploy network controls that enforce compliance with Mastercard rules and data standards.
• Analyze transaction and customer data to identify compliance gaps, improve data integrity, and drive actionable insights.
• Lead the rollout of network controls, ensuring transactions contain required data elements and are properly structured.
• Contribute to both short‑term enhancements and long‑term strategy for Send standards enforcement and control frameworks.
• Support broader Mastercard Send product initiatives and continuous improvement efforts.
• Represent Mastercard in customer engagements and industry forums, as needed.
• Respond to internal and external inquiries related to Send standards and controls.
• Promote awareness and adoption of upcoming global Send standards and publications.
• Identify opportunities to simplify and streamline Mastercard Send data standards.

Qualifications

• Detail‑oriented, analytically driven professional who thrives in a fast‑paced, global environment.
• Strong ownership and intellectual curiosity, with a proven ability to translate complex data and business requirements into clear, actionable outcomes.
• Demonstrated ability to build relationships and influence cross‑functional stakeholders.
• Strong proficiency in SQL or Python, along with advanced Excel techniques, and proven ability to leverage these tools to support data‑driven decision‑making.
• Ability to collaborate across global time zones.
• Strong communication skills, with the ability to simplify complex concepts for diverse audiences.
• Bachelor’s degree.
• Self‑starter with strong ownership, accountability, and results orientation.
• Ability to quickly learn new domains and adapt in a fast‑paced, evolving environment.
• Strong analytical and problem‑solving skills, with the ability to interpret complex datasets and generate actionable insights.
• Exceptional attention to detail, with the ability to identify patterns, inconsistencies, and risks.
• Proven ability to manage multiple priorities and shifting demands efficiently.
• Fluency in English.
• Knowledge of Mastercard Single Message System (SMS), Dual Message System (DMS), and associated specifications.
• Experience working effectively in global environments.
• Familiarity with Mastercard Send and/or real‑time payments ecosystems.
• Hands‑on experience using Microsoft Power BI for data analysis, dashboard development, report creation, and data visualization.
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