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For Companies At a Glance
- Tasks: Join us as a Senior Quality Assurance Analyst, ensuring top-notch quality in prepaid card solutions.
- Company: Mastercard empowers economies globally, making digital payments secure and accessible for everyone.
- Benefits: Enjoy flexible work options, corporate perks, and the chance to innovate in fintech.
- Why this job: Be part of a dynamic team driving quality improvements and making a real impact in payments.
- Qualifications: Strong problem-solving skills, experience in software testing, and knowledge of the payments industry required.
- Other info: Work closely with diverse teams and contribute to continuous improvement initiatives.
The predicted salary is between 43200 - 72000 £ per year.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Quality Assurance AnalystMastercard Prepaid Management Services (MPMS) provide end-to-end prepaid card solutions for clients and partners. We have an expanding and evolving technical platform that supports our global portfolio of prepaid card programs. Delivering innovative prepaid payments is a technology business, and we provide entire solutions for travel & transit, foreign exchange, gift and buy-now-pay-later. We consider ourselves to be Fintech enablers.
As part of the Test and Quality Assurance function the Quality Assurance Analyst will grow and champion the prepaid Quality framework, its associated processes and documentation. They will identify and drive improvement opportunities to increase the overall quality of releases coming from the engineering teams and work closely with the teams to ensure that testing covers the whole end to end solution and the supporting toolsets are being used correctly and consistently.
The Analyst will guide the teams through the Quality Governance process and ensure that the results are fed into continuous improvement activities. Key in ensuring that defects are addressed in a timely manner and that communication and reporting are consistent. One main objective is to drive down the defect rate, the analyst will be expected to help define and maintain defect triage and root cause analysis processes.
This role is reporting to the QA Manager, the Quality Analyst will be expected to escalate any issues concisely.
Role & Key Responsibilities
Defect Management & Defect root cause analysis
Support and execute Quality Assurance governance on feature deliverables
Remedy Change approver & feedback of release contents and processes
Information gathering & assessment of quality trends
Co-ordinate deep dives to address test quality and facilitate improvements
Assist in reviewing opportunities for continuous improvements of processes and procedures
Facilitate opportunities to communicate with stakeholders on quality improvement opportunities
Maintaining Browser and Device metrics for test coverage
Work closely with Data analyst & QA manager on implementing and maintaining quality metrics reporting
All About You
Required
Excellent problem solving and planning skills
Excellent verbal and written English communication skills
Excellent collaboration skills
Strong logical / analytical skills
Ability to be able to understand Risk and Issues and be able to plan mitigations around them
Ability to take a structured, methodical, disciplined approach to procedures
Self-management and driven to accomplish the job
Flexible & creative
Previous experience / knowledge in software testing environment using industry best practices
Previous experience in Payments or Card Services industry
Thorough Agile (Safe) working experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Senior Quality Assurance Analyst employer: MasterCard
Contact Detail:
MasterCard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Assurance Analyst
✨Tip Number 1
Familiarise yourself with the specific tools and technologies used in Quality Assurance within the payments industry. Understanding the nuances of prepaid card solutions and the associated testing frameworks will give you a significant edge during discussions.
✨Tip Number 2
Network with current or former employees of Mastercard, especially those in QA roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends and best practices in Quality Assurance and Agile methodologies. Being able to discuss recent developments or case studies during your interview can demonstrate your commitment to continuous improvement.
✨Tip Number 4
Prepare to showcase your problem-solving skills through real-world examples. Think of specific instances where you've successfully identified defects or improved processes, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Senior Quality Assurance Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and software testing. Emphasise your problem-solving skills, collaboration abilities, and any previous work in the payments or card services industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Mastercard's mission and how your skills align with the role. Mention specific experiences that demonstrate your ability to drive quality improvements and manage defects effectively.
Highlight Relevant Skills: In your application, clearly outline your experience with Agile methodologies, defect management, and quality governance processes. Use examples to illustrate your analytical skills and your approach to continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any grammatical errors or typos. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Analyst.
How to prepare for a job interview at MasterCard
✨Showcase Your Problem-Solving Skills
As a Senior Quality Assurance Analyst, you'll need to demonstrate your excellent problem-solving abilities. Prepare examples from your past experiences where you successfully identified issues and implemented effective solutions, particularly in a software testing environment.
✨Communicate Clearly and Effectively
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly, especially when discussing complex topics like defect management and quality governance. Be ready to explain technical concepts in a way that stakeholders can easily understand.
✨Familiarise Yourself with Agile Methodologies
Since the role requires thorough Agile (Safe) working experience, brush up on Agile principles and practices. Be prepared to discuss how you've applied Agile methodologies in previous roles, particularly in relation to quality assurance and testing processes.
✨Demonstrate Your Collaborative Spirit
Collaboration is key in this position. Think of instances where you've worked closely with cross-functional teams, such as data analysts or engineering teams, to improve quality metrics or address defects. Highlight your ability to foster teamwork and drive continuous improvement.
