Senior Principal Product Manager (Technical)

Senior Principal Product Manager (Technical)

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead product management for innovative payment solutions impacting six economies globally.
  • Company: Join Mastercard's dynamic team driving real-time payment technology.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer satisfaction.
  • Why this job: Be at the forefront of transforming payment systems and making a global impact.
  • Qualifications: Experience in product management and strong communication skills required.

This is an exciting opportunity to be part of the Architecture function for RTP International (VIL), a Mastercard programme that currently enables real-time and bulk payment flows powering 6 economies globally and forms a key part of the Mastercard A2A multi-rail strategy.

Be able to confidently articulate the key resiliency features of RTP Products to clients and internal stakeholders to highlight RTP’s credentials in providing critical national infrastructure (CNI) products. This includes topics such as Resiliency and availability testing, Failure Mode Event Analysis and how it is used to showcase the resiliency of our products whether running in data centres or cloud.

Define approaches and strategies for adoption and modernisation of the key channels for exchanging payment and non-financial messages between financial institutions and the RTP Products. This includes covering trade-offs between legacy channels & formats and their interoperability with API based ISO 20022 formats.

Leverage a deep understanding of functional aspects of the key business services that enable RTP (e.g. payment processing, settlement, liquidity management) and how they impact the underlying technical services (network, application components, infrastructure domains) to support client conversations on future needs.

Work with client and regional teams from the very beginning of conversations on emerging needs/requirements to confirm the desired outcome but also to start to test potential responses/high-level propositions. Follow through these opportunities into fully fledged solution responses that meet the desired client outcome and align with RTP drivers to standardise where possible and limit customer specific architectures.

Work closely with the Product and Engineering teams with customers in sharing RTP insights, practice and expertise across current live countries and new and prospective customers.

Create and maintain a set of customer Long Term Technology and Architecture roadmaps demonstrating absolute alignment with client needs and long-term RTP strategic imperatives.

Ensure constant familiarity with broader RTP Global Platform products (IPS Core, BPS 2.0, Directories and Core Framework domains), Mastercard workbench and cloud native strategy.

Assure and enhance the embeddedness of appropriate Architectural Governance frameworks and associated decision-making forums commensurate with deployments of Critical National Infrastructure in regulated markets globally.

Work closely with the RTP INT Operational Excellence function to ensure architectural patterns and deployed solutions are in alignment with all relevant service delivery criteria including audit and control framework obligations.

Leverage key success metrics to drive overall operational efficiency and customer satisfaction, communicating these on a regular basis (internally and externally).

Work closely with Product and Engineering and explore new growth opportunities across new, future and even current markets – potentially liaising with customers as part of an extended customer engagement approach that also has a mandate to grow the business globally.

The successful candidate will become part of a newly formed, high functioning team, dedicated to delivering a robust, secure and resilient service to six international countries every day with a transactional volume of 20 billion/year.

Embodies and demonstrates all the brand values required by Vocalink and Mastercard.

  • Commercially aware
  • Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators
  • Experience of presenting and communicating at board level
  • Effective communication skills – both written and oral - to deal with a large diverse customer base (internal and external)
  • Strong influencing skills; organizationally savvy
  • Customer focus – passion for excellence
  • Experience working with regulators
  • Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new capabilities
  • Strong personal and professional ethics
  • Highly motivated and conscientious individual
  • Strategic thinker – able to develop and communicate direction
  • Ability to motivate, inspire and lead people effectively
  • Excellent analysis and deductive skills

Senior Principal Product Manager (Technical) employer: Mastercard

As a Senior Site Reliability Engineer at Connex, you will be part of a dynamic team dedicated to maintaining the UK's national payment infrastructure, where innovation and collaboration are at the forefront of our work culture. We offer a supportive environment that prioritises continuous improvement and professional growth, alongside competitive benefits and a commitment to work-life balance. Join us in making a meaningful impact in the financial services sector while enjoying the unique advantages of working in a cutting-edge technology space.

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Contact Details:

Mastercard Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Principal Product Manager (Technical)

Join Product Management Meetups

Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Mastercard!

Show Off Your Product Sense

Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Mastercard would be by your initiative!

Utilise Online Communities

Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.

Leverage Your University Network

If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Mastercard through your school's career services!

We think you need these skills to ace Senior Principal Product Manager (Technical)

Resiliency and Availability Testing
Failure Mode Event Analysis (FMEA)
API Integration
ISO 20022 Formats
Payment Processing
Settlement
Liquidity Management

Some tips for your application 🫡

Show Off Your Product Passion:When applying for a product management role like Senior Principal Product Manager (Technical), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!

Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!

Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.

Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Principal Product Manager (Technical) position at Mastercard. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!

How to prepare for a job interview at Mastercard

Understand the Product Life Cycle

As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.

Showcase Your Cross-Functional Skills

Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.

Prepare for Case Studies

In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.

Know Your Metrics

Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.