Senior Analyst, Product Delivery

Senior Analyst, Product Delivery

Full-Time 45000 - 55000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead onboarding sessions and coordinate with teams to deliver efficient solutions.
  • Company: Join a leading financial services company focused on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with opportunities to improve project life cycles and internal training.
  • Why this job: Make an impact in the prepaid cards business while enhancing your skills.
  • Qualifications: Strong communication skills and a solid understanding of finance processes required.

The predicted salary is between 45000 - 55000 £ per year.

Responsibilities

  • Ownership of issuer and distributor onboarding documentation, ensuring regularly updated with feedback from cross‑functional stakeholders.
  • Delivery of issuer and distributor onboarding sessions to external clients.
  • Works with Global Product to identify feasible and cost‑effective solutions.
  • Develop knowledge to support basic queries.
  • Coordinates with other cross‑functional SMEs to create a considered and efficient solution suitable for all.
  • Reviews product specification documentation and contracts, identifying key considerations to be shared across the wider finance team for impact assessment, collating any feedback received.
  • Supports production program testing in conjunction with product delivery testing lead; responsibilities may include:
    • Identifies category of change highlighting any non‑standard deliverables.
    • Creates project summary collating data from multiple sources.
    • Prepares test plan, scheduling dates and resourcing.
    • Coordinates inputs required from other finance teams.
    • Raises work requests to DAO and UAT as required.
    • Supports internal and external stakeholders during production testing.
    • Produces briefing materials for impacted operational teams.
    • Represents Product Change at project kick‑off meetings, feeds back any impacts to the wider finance team, captures and shares impacts to reporting or transaction flows with impacted stakeholders, and highlights blockers or issues and identifies alternative solutions.
  • Builds strong relationships with internal stakeholders to support team objectives.
  • Continuously improves the end‑to‑end project life cycle, documenting any procedural enhancements.
  • Provides internal training to support educational initiatives.

Security Responsibilities

  • Abide by Mastercard's security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Qualifications

  • A solid understanding of the prepaid cards business.
  • Strong planning and organisational skills, with a flexible approach to adapt for changing priorities.
  • The ability to make considered decisions and communicate confidently with supporting evidence.
  • Very strong communicator, comfortable liaising with stakeholders at all levels within the organisation.
  • Ability to clearly document processes and procedures for a range of audiences.
  • Diligent, methodical, structured approach to work with great observational skills and attention to detail.
  • Ability to work independently and with other teams to drive successful project outcomes.
  • Inquiring analytical mind, able to proactively review and improve existing processes and support adoption of best practice.
  • Basic knowledge of operational finance processes, systems and reconciliations.

Senior Analyst, Product Delivery employer: Mastercard

As a Senior Analyst in Product Delivery at Mastercard, you will thrive in a dynamic and inclusive work culture that prioritises collaboration and innovation. With a strong focus on employee growth, Mastercard offers extensive training opportunities and encourages continuous improvement, ensuring you can develop your skills while contributing to impactful projects. Located in a vibrant city, the company provides a supportive environment where your contributions are valued, making it an excellent employer for those seeking meaningful and rewarding careers.

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Contact Details:

Mastercard Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Analyst, Product Delivery

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.

Tip Number 2

Prepare for interviews by researching the company and its products. We recommend practising common interview questions and tailoring your answers to highlight your experience with onboarding processes and stakeholder management.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. We suggest mentioning something specific from your conversation to remind them of your fit for the Senior Analyst role.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your interest in being part of our team.

We think you need these skills to ace Senior Analyst, Product Delivery

Documentation Management
Stakeholder Engagement
Project Coordination
Test Planning
Data Collation
Process Improvement
Training Delivery

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with issuer and distributor onboarding. We want to see how your skills align with the responsibilities listed in the job description!

Showcase Your Communication Skills:As a Senior Analyst, you'll need to liaise with various stakeholders. Use your application to demonstrate your strong communication abilities—give examples of how you've effectively communicated complex information in the past.

Highlight Your Organisational Skills:We love a candidate who can juggle multiple tasks! Be sure to mention any experience you have with planning and coordinating projects, especially if it involved cross-functional teams or managing timelines.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Mastercard

Know Your Onboarding Inside Out

Make sure you understand the issuer and distributor onboarding process thoroughly. Familiarise yourself with the documentation and any feedback from cross-functional stakeholders. This will help you answer questions confidently and demonstrate your expertise.

Showcase Your Communication Skills

As a Senior Analyst, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated complex information in the past. Practise articulating your thoughts clearly and concisely, as this will be crucial during the interview.

Be Ready to Discuss Problem-Solving

Think of specific instances where you've identified issues and proposed solutions. Be prepared to discuss how you approach challenges, especially in relation to project delivery and stakeholder management. This will show your analytical mindset and ability to drive successful outcomes.

Demonstrate Your Organisational Skills

Highlight your planning and organisational abilities by discussing how you've managed multiple projects or priorities in the past. Bring examples of how you've documented processes and improved efficiencies, as this aligns with the role's responsibilities.