At a Glance
- Tasks: Drive growth and build relationships in the dynamic world of commercial payments.
- Company: Join a leading global payments company with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Other info: Based in London with travel flexibility and excellent career advancement potential.
- Why this job: Make an impact by enhancing client relationships and driving strategic initiatives.
- Qualifications: Strong communication skills and a passion for problem-solving in a fast-paced environment.
The predicted salary is between 55000 - 65000 £ per year.
Senior Analyst, Account Management
Our Global Commercial Payments team is seeking strategic, consultative professionals who are passionate about building client relationships, driving growth, and delivering innovative payment solutions.
We are looking for highly motivated individuals with commercial acumen, resilience, intellectual curiosity, and a proven ability to influence stakeholders and deliver results.
We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
As part of the Citi Account Team (CAT), you will support the Mastercard-Citi partnership across Citi's Global Commercial Cards business.
Responsibilities
- Support the growth and development of Mastercard's strategic relationship with Citi's Global Commercial Card business.
- Assist in the execution of account plans and commercial strategies designed to grow, diversify, and strengthen the partnership.
- Build and maintain strong relationships with key stakeholders across Mastercard and Citi.
- Identify opportunities to enhance customer value and support the development of business cases and commercial proposals.
- Interface with key cross-functional partners such as Product, Risk, Finance, Legal, Franchise, AML, and other internal stakeholders to support client initiatives and strategic priorities.
- Monitor account performance, support governance activities, and help track progress against key objectives.
- Support customer meetings, business reviews, and strategic discussions, helping to drive action and follow-through.
- Develop a strong understanding of the commercial payments landscape, Mastercard's capabilities, and Citi's business priorities.
- Based in London, with flexibility to travel as required.
Qualifications
- Enthusiastic people-person with a curious mind and a penchant for problem‑solving.
- Understanding of the payments ecosystem and commercial card experience.
- Comfortable building relationships and managing both internal and external stakeholders.
- Highly organized, with the ability to manage multiple priorities, projects, and stakeholder expectations.
- Collaborative team player who can also work independently and take initiative.
- Results‑oriented and able to perform in a fast‑paced, high‑intensity, and changing environment.
- Excellent verbal and written communication, negotiation, and project management skills.
- Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: abide by Mastercard's security policies and practices; ensure the confidentiality and integrity of the information being accessed; report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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