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For Companies At a Glance
- Tasks: Lead product strategy for Corporate Card and Lodge Card in Europe, driving innovation and growth.
- Company: Join Mastercard, a leader in digital economy solutions, fostering inclusivity and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional development.
- Why this job: Make a real impact on corporate travel solutions while collaborating with industry leaders.
- Qualifications: 5+ years in commercial cards or travel management; strong communication and strategic skills required.
- Other info: Dynamic team environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Title and Summary
Product Manager, Corporate Solutions T&E and Corporate Card
At Mastercard, we connect and power an inclusive, digital economy that benefits everyone, everywhere. The Commercial Solutions team helps businesses pay and get paid smarter, faster, and more securely. We’re seeking a passionate product leader to drive the growth and innovation of our commercial card propositions—from corporate cards to lodge products—designed to enable seamless Travel & Entertainment (T&E) spend for our corporate customers. Mastercard Central Travel Solution (CTS) enables Corporate Clients and Travel Management Companies (TMCs) pay travel suppliers for business trips within their ecosystems. CTS simplifies the overall business travel procurement experience, enabling centralized payment anywhere, offering card holder services (Travel Managers and Travel Management Companies), facilitating expense management and data reconciliation for the corporate accounting teams. CTS works in conjunction with our leading Corporate Card proposition and industry partnerships to serve all of a corporates’ travel procurement and spend needs.
Role
We are seeking a dynamic and market-oriented Product Manager to join our team and deliver new product opportunities for European customers. The successful candidate will be the regional Product Manager for T&E which incorporates Mastercard’s Central Travel (lodge card) Solution and our corporate card product, working within the Corporate Solutions European Product and Solutions team. Product Managers own their brief and drive regional strategy and market readiness of their product in pursuit of high growth strategies through deep collaboration with a wide field of stakeholders including the region’s leading issuers, corporates and partners. This role requires a mix of product and commercial acumen to develop and communicate our product strategy, support issuer, TMC and corporate onboarding and use of the product to deliver superior travel spend solutions to Europe’s leading corporate travel customers. This role will work closely with our Partnerships and Global Product teams to build and onboard a pipeline of travel industry partners.
Key Responsibilities
- Own and lead the regional product strategy for Corporate Card and Lodge Card (CTS) capabilities in Europe.
- Position and maintain competitiveness of our Corporate Card proposition in Europe, aligned with the overall Product Line Strategy.
- Lead the transition to a “white-glove” travel spend management product making it easier for customers and partners to work with us and benefit from our market leading proposition.
- Support and work alongside the TMC Partner Manager in managing the technical product aspects of onboarding new Travel Management Companies (TMCs) and issuers in accordance with company policies and product guidelines (CTS), including discovery calls, trouble-shooting, investigation of reported issues and metrics relating to product performance.
- Monitor market trends, competitor offerings, and customer feedback to inform product roadmap and refine propositions.
- Track product performance across issuing partners and identify opportunities to grow penetration, spend, and share of wallet.
- Collaborate with cross-functional product teams, including Delivery, BizOps, Engineering and Implementation services, to facilitate the integration of TMCs into Mastercard Central Travel Solution.
- Support partnership team, account managers and BD colleagues to position MA CTS solution in the European market.
- Respond to issuer inquiries regarding product capabilities, workflows, and any product-related questions that extend beyond the scope of our support functions.
- Resolve Data Flow Issues. Become the escalation contact when identifying any issue in the data flow with the TMC or Vendor.
- Lead CTS product with purpose and clarity, navigate ambiguity and provide clear, informed guidance to stakeholders.
- Conduct training sessions and provide resources to TMCs & Issuers to ensure they are equipped to integrate with our travel management tool effectively.
- Monitor & evaluate the onboarding process, gathering feedback to identify areas for improvement and enhance the overall experience for TMCs and Issuers.
- Work closely with the TMC and Partner Manager during the sales and onboarding phase, serving as the product SME, addressing any questions or concerns promptly to ensure optimal data matching is achieved in the delivered solution.
- Develop & maintain documentation related to onboarding processes, training materials, product documentation and best practices.
- Stay updated on travel industry trends and best practices in travel management to provide insights and recommendations for continuous improvement of our Product.
All about You / Experience
- Bachelor’s degree in Business Admin., Computer science, Engineering or any related field.
- Minimum of 5 years of experience in commercial cards, travel management (T&E), account management, or a related role with a technical or product focus.
- Proven experience in onboarding or training processes, preferably within the travel industry.
- Strong understanding of travel management IT systems, process/data flows and tools, ideally with hands on experience gained working in a scheme, travel focused issuer, TMC or travel payment specialist.
- Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders such as TMCs, Issuers and corporates.
- Strategic outlook with first-hand experience of corporate card and travel spend use cases and an informed perspective on how the European landscape is evolving.
- Detail-oriented with strong technical, organizational & project management background.
- Ability to work independently & collaboratively in a fast-paced environment.
- Ability to manage uncertainty and making informed decisions in situations where information may be incomplete or unclear.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Product Manager, Corporate Solutions T&E and Corporate Card employer: MasterCard
Contact Detail:
MasterCard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager, Corporate Solutions T&E and Corporate Card
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand Mastercard’s Corporate Solutions and how they fit into the market. This will help you speak confidently about how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Product Manager. Highlight your skills in travel management and commercial cards, and show how you can drive innovation at Mastercard.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Product Manager, Corporate Solutions T&E and Corporate Card
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Manager role. Highlight your experience in commercial cards and travel management, as well as any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Be sure to mention specific projects or achievements that relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: As a Product Manager, you'll need to communicate effectively with various stakeholders. In your application, demonstrate your ability to convey complex ideas clearly and concisely. This could be through your writing style or by providing examples of past communication successes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to the right people. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at MasterCard
✨Know Your Product Inside Out
As a Product Manager, it's crucial to have a deep understanding of the Corporate Card and Lodge Card products. Familiarise yourself with their features, benefits, and how they fit into the broader travel management landscape. Be ready to discuss how these products can solve specific pain points for corporate customers.
✨Showcase Your Market Awareness
Demonstrate your knowledge of current market trends and competitor offerings in the travel and expense management space. Prepare examples of how you've used market insights to inform product strategy in the past. This will show that you can think strategically and adapt to changing environments.
✨Prepare for Stakeholder Engagement
Since this role involves collaboration with various stakeholders, practice articulating your communication style. Think about how you would engage with TMCs, issuers, and corporate clients. Prepare scenarios where you've successfully navigated complex stakeholder relationships to achieve product goals.
✨Be Ready to Discuss Onboarding Processes
Onboarding new TMCs and issuers is a key responsibility. Be prepared to talk about your experience with onboarding processes, including any challenges you've faced and how you overcame them. Highlight your ability to create training materials and documentation that enhance the onboarding experience.
