Product Manager, Corporate Solutions B2B

Overview

Product Manager, Corporate Solutions B2B Overview

Global business-to-business (B2B) payments presents a huge opportunity for growth, in the range of USD $120 trillion. Most payments happen on non-card rails, yet card offers so many advantages to how businesses pay other businesses. Mastercard’s Commercial Products and Solutions are focused on innovation and growth in B2B payments. This is an exciting segment of the payments market currently undergoing enormous change driven by innovation, tokenisation, virtual cards and the growing role of embedded payments in how businesses pay each other.

Role

The successful candidate will join the Corporate Solutions European Product and Solutions team. Product Managers own their brief and drive the market readiness of their product in pursuit of high growth strategies through deep collaboration with a wide field of stakeholders including the region’s leading issuers, corporates and partners. This role requires a mix of product, partnership and commercial acumen to develop and communicate our product strategy, support issuer, partner and corporate onboarding and use of the product to deliver superior spend solutions to Europe’s leading corporates. This role will work closely with our Global Product and Partnerships colleagues by taking an end-to-end approach to formulating product strategy, voice of the market, articulating product capabilities and implementation needs to Issuers and ecosystem partners. Reporting to the VP Products & Solutions, the Product Manager will work closely with global product teams as well as local markets to execute on our ambitious plans for corporate solutions in Europe.

Key Responsibilities

• Own our B2B proposition and frameworks in Europe
• Be the SME for all things B2B for the European region, including Commercial Express, Expense Management and ERP integrations.
• Obsess about product market fit
• Deliver for the market, not just one customer
• Bring everyone on the journey – in Europe and in global organisation – excite colleagues about the market opportunities and real market feedback
• Formulate a product strategy and execution plan aligned with our B2B strategy for Europe
• Use your deep industry knowledge and insight to influence and shape a winning solutions approach for B2B in Europe
• Refresh your market view regularly including but not limited to legislative / policy changes, key data elements, VAT requirements, main players, competition and partnerships.
• Drive for results – prioritise quick wins while not compromising the larger ambition – knowing that great is better than perfect and when it is appropriate to compromise
• Identify opportunities to collaborate differently, valuing speed gained through partnership as a credible alternative to building
• Engage internally and externally with a wide array of stakeholders to devise short, medium and long term horizons for our proposition development
• Communicate our product vision: participate in issuer, acquirer and partner workshops to gather feedback and test ideas.
• Collaborate closely with global product to shape the capabilities needed for the European B2B market
• Advocate our offering to in-market colleagues, equipping them with the insights needed to drive compelling engagement with the markets.
• Present market feedback for an executive and decision-making audience
• Lead on investment prioritisation and rationale
• Be in the detail of the data, economic and technology needs of our target market

All about You/Experience

• Bachelor’s degree in Business Admin. Computer science, Engineering or any related field.
• Minimum of 3 years of experience in commercial cards, embedded payments, expense management, B2B payments, account management, or a related role with a technical or product focus.
• Proven experience in onboarding partners and articulating end to end value propositions or training processes within the payments industry.
• Strong understanding of B2B processes, platforms, process/data flows and tools, ideally with hands on experience gained working in a scheme, platform provider, PSP or accounts payable / receivable domain.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders such as partners, issuers and corporates.
• Strategic outlook with first-hand experience of corporate card spend use cases and an informed perspective on how the European B2B payments landscape is evolving.
• Detail-oriented with strong technical, organizational & project management background.
• Ability to work independently & collaboratively in a fast-paced environment.
• Ability to manage uncertainty and making informed decisions in situations where information may be incomplete or unclear

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.