Manager, Risk Management-R-248123

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, Risk Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

What is the opportunity?

This is an exciting opportunity to help our business functions manage their risks and support the achievement of business objectives within Real Time Payments International at Mastercard.

The successful candidate will become part of a high-performing team, dedicated to delivering real-time payment services across the globe that underpin over 32 billion transactions a year.

This role is part of the 1st Line of Defence, reporting to the First Line Risk Director.

The appointee will support the First Line Risk Director in embedding a risk management framework and culture to improve risk identification, management, treatment, and reporting across the organization. This is a strategically important role that requires working closely across the business to enhance decision-making, reduce operational risk, and improve service resiliency.

The key responsibilities include:

• Supporting risk assessment with ownership of treatment and risk reduction
• Conducting training and awareness campaigns to embed risk management culture
• Maintaining and reporting risk registers to support discussion, escalation, and decision-making
• Leading risk deep dive activities to proactively manage risks
• Ensuring governance arrangements are followed and approved by C-Suite when necessary

What are the key responsibilities of the role?

• Promoting a strong risk culture where managing risk is integral to work
• Evaluating organizational risk exposures, including identification, assessment, and monitoring of risks
• Collaborating with Controls Assurance & Validation to ensure effective risk controls
• Providing risk briefings to senior colleagues and escalating issues appropriately
• Supporting cross-functional initiatives aligned with risk policies and processes
• Performing Risk and Control Self-Assessments
• Partnering with Lines of Business to identify, escalate, and resolve issues
• Ensuring compliance with legal and regulatory requirements related to RTP

What knowledge and skills are we looking for?

• Knowledge of key risk management principles and relevant experience
• Understanding of the three lines of defence operating model
• Ability to develop trusted relationships with peers and stakeholders
• Self-motivated with minimal supervision
• Analytical skills to interpret complex data
• Adaptability to changing priorities
• Excellent communication skills
• Team player with strong relationship-building skills
• Attention to detail and quality
• Understanding of data analytics and technical risk management
• Proficiency in Excel, PowerPoint, and reporting tools like Open Pages, PowerBI, PowerApps
• Experience in conducting RCSA

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every employee must:

• Abide by Mastercard’s security policies and practices
• Ensure confidentiality and integrity of accessed information
• Report suspected security violations or breaches
• Complete mandatory security trainings as per guidelines

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