At a Glance
- Tasks: Lead product strategy and development for SME Business Complete, driving innovation and market fit.
- Company: Join Mastercard, a leader in the payments industry with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Work in a fast-paced environment with opportunities to launch products globally.
- Why this job: Make a real impact in the fintech space while collaborating with top-level executives.
- Qualifications: 10+ years in product management, ideally in payments or fintech.
The predicted salary is between 80000 - 100000 £ per year.
ROLE SUMMARY
The Manager, SME Business Complete Product owns the product strategy and roadmap for SME Business Complete — Mastercard's integrated value proposition that drives product completeness, cross‑sell, and customer stickiness across issuing and acceptance. This role leads 0→1 product development, validates product‑market fit through structured pilots, and serves as the strategic bridge between Product, Engineering, and Commercial teams at the C‑level.
Key Responsibilities
- Own the product strategy and roadmap for SME Business Complete, defining the end‑to‑end value proposition that drives product completeness, cross‑sell, and customer stickiness across issuing and acceptance.
- Lead product development and go‑to‑market alignment with GTM and regional teams to translate market signals into scalable product features and packaging.
- Drive "Right‑to‑Win" validation by building business cases, piloting in priority markets, and establishing KPIs to measure product‑market fit before scaling.
- Serve as the strategic bridge between Product, Engineering, and Commercial teams — presenting product roadmaps and performance to C‑level stakeholders.
Key Qualifications
- 10+ years in product management/strategy, ideally in payments, fintech, or B2B SaaS.
- Proven experience building 0→1 products and scaling post‑validation across multiple markets.
- Strong executive storytelling and stakeholder management — comfortable presenting to SVP/EVP audiences.
- Deep familiarity with SME/commercial card ecosystems, issuer economics, and interchange dynamics.
Preferred Qualifications
- MBA or advanced degree in business, strategy, or related field.
- Experience within Mastercard, Visa, or comparable payment network product ecosystems.
- Track record of launching and commercializing products in multiple geographies (NAM, LAC, EUR, AP).
- Experience working with Data & Services teams to embed analytics into product design.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Manager, Product Management (SME Business Complete Product) employer: Mastercard
Mastercard is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to drive impactful product strategies. With a strong focus on professional growth, employees benefit from extensive training opportunities and the chance to collaborate with C-level executives, making it an ideal environment for those looking to advance their careers in the fintech space. Located in a vibrant city, Mastercard offers a unique blend of competitive benefits and a commitment to employee well-being, ensuring a rewarding and meaningful work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Product Management (SME Business Complete Product)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Mastercard!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Mastercard would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Mastercard through your school's career services!
We think you need these skills to ace Manager, Product Management (SME Business Complete Product)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Manager, Product Management (SME Business Complete Product), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Manager, Product Management (SME Business Complete Product) position at Mastercard. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Mastercard
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
