Manager Product Management - Interchange Solutions (Global Flexible Interchange Solutions)

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager Product Management – Interchange Solutions (Global Flexible Interchange Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Our Interchange Solutions team within the Commercial New Payment Flows organization is seeking to build a diverse strategic and consultative workforce of world-class product managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Interchange Solutions team is looking for Manager Product Management to assure our flexible interchange solutions evolve with customer needs and remain the best and most innovative in the market to ensure our customers have access to the best Mastercard solutions available. The ideal candidate has experience in B2B Travel, general B2B corporate/commercial payments and combines a strong technical and product knowledge with a passion to interact with customers and external partners, is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Role The Product Manager will: • Become an expert in wholesale travel payment solutions (i.e. the indirect/travel agent channel) and provide consulting to customer, external partners, business development managers and other internal stakeholders. • Become an expert in Virtual Cards, B2B payments and work with key internal stakeholders such as vertical leads, account managers, business development leads and provide consulting to customers and external partners. • Perform Product Lifecycle Management for all flexible IC Solutions (Mastercard Wholesale Program (MWP), Mastercard Flex Program (MFP), Mastercard Variable Interchange Program (VIP), and MAIDs), design and develop new solutions in collaboration with the different Mastercard product teams. • Become an expert in flexible interchange management options for CNPF customers, including Account Level Management (ALM) and its ongoing enhancements with B2B Rate Manager. In addition: – Responsibility of business case development and financial projections related to ALM – Assess and drive the product enhancement roadmap based on customer and market needs – Utilize product management skills to identify growth areas with the ALM and CNPF organizations – Own the internal and external education on the technical intricacies of these solutions. • Support Mastercard partners in achieving their targets, going from addressing operational queries on live programs to providing strategic insights and consulting on new solutions, rule changes, regulatory impact and solution roll-out. • Support Business Development teams, Regional teams and Product teams in expressing the value proposition of Mastercard Virtual Card solutions (and the Wholesale Travel Program in particular) for travel agents, travel merchants and other travel industry players. • Anticipate market and customer trends by monitoring and analyzing industry data and Mastercard data. Leverage these insights and analyses to support IC Solutions, Corporate Solutions and CNPF leadership in taking business and strategy decisions. • Utilize project management excellence skills with cross functional teams (Core, Billing, Franchise …) for introduction of new products and solutions and life cycle management of existing products and programs. • Support Mastercard high profile/priority partners during requirements, implementation and operational phase with expertise and technical support. Take ownership of technical program queries and report and respond in a timely manner to customers. • Ownership of IC Solutions collateral both internal and external and the process of publishing and updating on each platform (Product and Sales Centre, Mastercard Connect, Academy on Web, Teams etc.) All About You • Deep understanding of Mastercard core products and Mastercard key processes like authorization, clearing and settlement. • Self-motivated and energetic with some experience operating within a cross functional team environment, including acquirers, issuers, and customers. • Advanced xls and ppt skills and proficient with Mastercard Information tools such as Enterprise Reporting, MyMPA and Power BI. • Strong analytical skills and the ability to identify issues before they develop into problems and to proactively resolve issues directly or through escalation to appropriate partners/stakeholders.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.