Specialist Sales Manager, Global Enterprise Accounts in London

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.

The Global Enterprise Unit leads our most complex, custom, and strategic customer engagements, including Tier 1 global retailers, financial institutions, and QSR networks. This role represents the first hire into a newly formed global pod. Reporting to the VP, Global Enterprise Unit, you will work closely with the VP across a concentrated portfolio of flagship global engagements, while progressively expanding into independent ownership of defined workstreams and sub-accounts.

All About The Role

• Partner directly with the VP, Global Enterprise Unit, across discovery, solutioning, POC design, commercial structuring, negotiation, and close.
• Act as a force multiplier on live pursuits by preparing executive materials, shaping POCs, coordinating cross-functional teams, and maintaining momentum between VP touchpoints.
• Gradually take on responsibility for specific workstreams and sub-accounts, progressing toward independent accountability.
• Proactively identify and originate new opportunities within target global accounts, contributing to incremental pipeline growth and expanding the unit’s portfolio.
• Collaborate closely with Mastercard regional teams and in-market resources while retaining primary accountability within the global unit.
• Translate long-horizon personalization and agentic decisioning strategies into phased, executable commercial programs.
• Partner with regional teams post-sale to ensure delivery quality, manage escalations, and drive strong customer outcomes.
• Maintain accurate forecasts, account plans, and structured pursuit documentation.
• Represent the Global Enterprise Unit in executive briefings, customer advisory sessions, and internal forums.

All About You

• Experience in enterprise SaaS sales, pre-sales, or strategic consulting, ideally within MarTech, CDP, personalization, decisioning, or applied AI platforms.
• Proven track record of owning complex enterprise deals end-to-end and independently building pipeline within target accounts.
• Exposure to multi-stakeholder, high-value enterprise engagements, often spanning global organizations.
• Strong initiative with the ability to anticipate needs, create structure, and consistently close loops.
• Consultative, outcome-oriented approach to sales; familiarity with MEDDPICC, Command of the Message, or Gap Selling is an advantage.
• Comfortable operating in ambiguity and contributing to the development of processes within a new and evolving unit.
• Demonstrated commitment to sustaining customer relationships beyond the point of sale.
• Fluency in agentic AI and generative UI concepts, particularly their application within personalization.
• Experience in regulated industries, global retail, or QSR environments is a plus.
• Willingness to travel and work across multiple markets.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.