Job Overview
We are seeking a Senior Specialist, Product Management for a one‑year fixed‑term contract reporting to the Director of Send Standards Compliance.
Responsibilities
- This role sits within the Mastercard Send Standards & Compliance team, part of the Global Send Product organization.
- The team defines, maintains, and enforces money transfer standards for Mastercard Send. This role will play a key part in strengthening compliance controls, improving data quality, and ensuring consistent application of Send standards across the network.
- This is a highly collaborative, global role requiring close partnership with regional and global Send teams, as well as Legal, Regulatory, Franchise, and Compliance.
- Design and implement automated capabilities to detect, monitor, and address non‑compliance with Send program standards.
- Partner with cross‑functional stakeholders to develop and deploy network controls that enforce compliance with Mastercard rules and data standards.
- Analyze transaction and customer data to identify compliance gaps, improve data integrity, and drive actionable insights.
- Lead the rollout of network controls, ensuring transactions contain required data elements and are properly structured.
- Contribute to both short‑term enhancements and long‑term strategy for Send standards enforcement and control frameworks.
- Support broader Mastercard Send product initiatives and continuous improvement efforts.
- Represent Mastercard in customer engagements and industry forums, as needed.
- Respond to internal and external inquiries related to Send standards and controls.
- Promote awareness and adoption of upcoming global Send standards and publications.
- Identify opportunities to simplify and streamline Mastercard Send data standards.
Qualifications
- Detail‑oriented, analytically driven professional who thrives in a fast‑paced, global environment.
- Strong ownership and intellectual curiosity, with a proven ability to translate complex data and business requirements into clear, actionable outcomes.
- Demonstrated ability to build relationships and influence cross‑functional stakeholders.
- Strong proficiency in SQL or Python, along with advanced Excel techniques, and proven ability to leverage these tools to support data‑driven decision‑making.
- Ability to collaborate across global time zones.
- Strong communication skills, with the ability to simplify complex concepts for diverse audiences.
- Bachelor’s degree.
- Self‑starter with strong ownership, accountability, and results orientation.
- Ability to quickly learn new domains and adapt in a fast‑paced, evolving environment.
- Strong analytical and problem‑solving skills, with the ability to interpret complex datasets and generate actionable insights.
- Exceptional attention to detail, with the ability to identify patterns, inconsistencies, and risks.
- Proven ability to manage multiple priorities and shifting demands efficiently.
- Fluency in English.
- Knowledge of Mastercard Single Message System (SMS), Dual Message System (DMS), and associated specifications.
- Experience working effectively in global environments.
- Familiarity with Mastercard Send and/or real‑time payments ecosystems.
- Hands‑on experience using Microsoft Power BI for data analysis, dashboard development, report creation, and data visualization.
