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For Companies At a Glance
- Tasks: Support global commercialization with innovative programs and tools for market engagement.
- Company: Join Mastercard, a leader in payment technology and innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic team focused on global market needs.
- Qualifications: Experience in commercialization operations and strong organisational skills required.
The predicted salary is between 60000 - 80000 £ per year.
Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Global Commercialization Operations & Enablement Specialist to support the scalability, consistency, and effectiveness of CA&E commercialization globally. This role sits within CA&E Global Commercialization and acts as a critical execution partner enabling global commercialization priorities. Reporting into the VP, Global Commercialization, the Specialist will own defined global programs, tools, and processes that support enablement, knowledge management, and field readiness. The role emphasizes strong execution, cross-functional coordination, and operational excellence.
Key Responsibilities
- Global Enablement Programs & Operating Rhythm: Execute and operationalize CA&E Next, the flagship semi-annual global enablement program, including agenda coordination, content planning, stakeholder management, and post-event follow-through. Plan and deliver quarterly enablement micro-modules aligned to established priorities, narratives, and product updates. Maintain and manage the global CA&E enablement calendar, ensuring consistency, visibility, and alignment across Product, Sales, B2B Marketing, and Regional teams.
- Knowledge Management & Digital Enablement: Own day-to-day governance and continuous improvement of the CA&E Confluence Hub as the centralized repository for commercialization and enablement resources. Apply defined content standards, taxonomy, and governance processes to ensure materials remain current, relevant, and easy to consume. Maintain and enhance the CA&E Copilot Agent through structured knowledge ingestion, regular updates, and execution of the v1 to v2 enhancement roadmap.
- Insights, Win/Loss & Competitive Intelligence: Execute quarterly win/loss analysis for CA&E solutions, consolidating inputs and synthesizing insights into clear, actionable summaries. Support ongoing competitive and market analysis to inform narrative refresh cycles and sales positioning updates. Ensure insights are incorporated into enablement assets, RFP responses, and sales tools in partnership with Global and Regional stakeholders.
- Global Forums & RFP Enablement: Plan and run the Global CA&E Commercialization Forum, supporting agenda development, content coordination, and execution against a defined roadmap. Coordinate the global CA&E RFP response process, serving as the central point of orchestration across Product, Sales, Legal, and Regional contributors. Maintain and evolve the CA&E RFP Toolkit, ensuring templates, boilerplates, and evidence repositories are accurate and up to date.
Key Deliverables
- Execution of a consistent global CA&E enablement operating cadence, including delivery of CA&E Next and quarterly micro-module sessions.
- Ongoing management and continuous improvement of the CA&E Confluence Hub as the authoritative global enablement and commercialization resource.
- Delivery of incremental enhancements to the CA&E Copilot Agent in line with an established v1 to v2 roadmap.
- Production of quarterly win/loss and competitive intelligence summaries to support narrative updates and sales enablement.
- Maintenance of a standardized global CA&E RFP toolkit, including templates, boilerplates, and supporting evidence materials.
About You
- Experience in commercialization operations, sales enablement, strategy, or consulting, preferably within B2B, payments, fintech, or technology-enabled services.
- Demonstrated ability to execute defined programs and processes with a high degree of rigor and attention to detail.
- Experience working effectively in cross-functional, global, and matrixed environments.
- Strong organizational, program management, and stakeholder coordination skills.
- Analytical mindset with the ability to synthesize inputs into clear, structured outputs.
- Comfortable owning and maintaining tools and platforms (e.g., knowledge hubs, enablement portals, AI-enabled assistants).
- Strong written and verbal communication skills.
- Proactive, dependable, and motivated by enabling teams through well-run systems and programs.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Specialist, Global Commercialization – CA&E in London employer: Mastercard
Contact Detail:
Mastercard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Specialist, Global Commercialization – CA&E in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can contribute to their goals, especially in areas like global commercialization and enablement.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Specialist, Global Commercialization – CA&E in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercialization operations and sales enablement. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Organisational Skills: Since this role involves a lot of coordination and program management, be sure to provide examples of how you've successfully managed projects or processes in the past. We love seeing those organisational skills in action!
Highlight Your Analytical Mindset: Demonstrate your ability to analyse data and synthesise insights. If you’ve conducted win/loss analyses or competitive intelligence work before, share those experiences with us. It’s all about showing how you can contribute to our global commercialization efforts.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being seen by our hiring team. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Mastercard
✨Know Your Stuff
Make sure you understand the key responsibilities of the role, especially around global enablement programs and knowledge management. Brush up on Mastercard’s services and how they relate to consumer acquisition and engagement. This will show that you're not just interested in the job, but that you’re genuinely invested in their mission.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in commercialization operations and sales enablement. Highlight instances where you successfully executed programs or improved processes, as this aligns perfectly with what they’re looking for.
✨Ask Smart Questions
Come prepared with insightful questions about the team’s current projects or challenges they face in global commercialization. This not only shows your interest but also your analytical mindset and ability to think critically about the role.
✨Demonstrate Cross-Functional Skills
Since the role involves working across various teams, be ready to discuss how you've effectively collaborated in cross-functional environments. Share examples that highlight your organisational skills and how you’ve coordinated with different stakeholders to achieve common goals.