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- Tasks: Manage customer risk and ensure compliance with Mastercard's policies.
- Company: Join Mastercard, a global leader in digital payments and innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative culture with opportunities to engage with senior management.
- Why this job: Be part of a team that empowers economies and makes a real impact.
- Qualifications: Experience in risk management and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Overview We are currently looking for a Manager, Europe Customer Risk Management (CRM), reporting to the Europe Regional CRM VP. The primary responsibility of the Manager is to ensure counterparty/credit customer risk is appropriately identified, monitored and managed in accordance with the applicable Mastercard policies & procedures and risk appetite. The role is on the First Line of Defense under the Strategy & Operations organization, with partnership with the Second Line Credit Risk function. Mastercard has approximately $75B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This role provides great opportunities to learn and grow your career within Mastercard.
Role The primary responsibility is to ensure counterparty customer risk for assigned markets is appropriately identified, assessed, managed and mitigated in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:
- Managing credit risk for the assigned portfolio, both on an ongoing basis and through periodic reviews.
Manager, Risk Management - Customer Risk Management | London, UK employer: Mastercard
Contact Detail:
Mastercard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Risk Management - Customer Risk Management | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your relevant experience and skills, and don’t forget to showcase your passion for risk management and customer relations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Manager, Risk Management - Customer Risk Management | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Manager, Risk Management. Highlight your experience in customer risk management and any relevant achievements that align with Mastercard's goals. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about risk management and how your skills can help us at Mastercard. Keep it engaging and make sure to connect your experiences to the job description.
Showcase Your Analytical Skills: As a Manager in Risk Management, analytical skills are key. In your application, provide examples of how you've successfully identified and managed risks in previous roles. We love seeing real-life applications of your expertise!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Mastercard team!
How to prepare for a job interview at Mastercard
✨Know Your Risk Management Basics
Make sure you brush up on the fundamentals of risk management, especially in the context of customer risk. Understand Mastercard's policies and procedures, as well as their risk appetite framework. This will show that you're not just familiar with the role but also genuinely interested in how they operate.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to credit risk management. Think of examples from your past experience where you've successfully identified, assessed, or mitigated risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage with Their Business Model
Familiarise yourself with Mastercard's business model and how it relates to customer risk management. Be ready to discuss how you can contribute to their goals of building a sustainable economy and enhancing digital payment security. This shows that you’re aligned with their mission and vision.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the challenges they face in managing customer risk or how the CRM team collaborates with other departments. This demonstrates your enthusiasm for the role and your proactive approach to understanding the company better.