Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead research initiatives to enhance customer experience in real-time payments.
- Company: Join Mastercard, a global leader in the payments industry.
- Benefits: Enjoy competitive salary, flexible working options, and career development opportunities.
- Other info: Be part of a diverse team committed to building a sustainable digital economy.
- Why this job: Make a real impact on how people transact globally and drive innovation.
- Qualifications: Experience in product research and a passion for enhancing user experiences.
The predicted salary is between 60000 - 80000 £ per year.
Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview As a Product Experience Research, Manager within Mastercard's Real Time Payments Global organisation, you will be responsible for the customer experience of a new iteration of one of the world's leading B2B real-time.
Manager, Experience Research | London, UK employer: Mastercard
Contact Detail:
Mastercard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Experience Research | London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Mastercard. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching Mastercard's values and recent projects. Show us how your experience aligns with our mission to create an inclusive digital economy. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can enhance customer experience in real-time payments. Keep it concise and impactful – we want to hear your passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Mastercard team.
We think you need these skills to ace Manager, Experience Research | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Manager, Experience Research role. Highlight relevant projects or roles that showcase your expertise in customer experience and research.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit for Mastercard's mission of building a sustainable economy.
Showcase Your Research Skills: Since this role focuses on experience research, be sure to include examples of your research methodologies and findings. We want to see how you've used data to drive decisions and improve customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Mastercard
✨Know Your Stuff
Make sure you understand Mastercard's mission and values. Familiarise yourself with their products, especially in the realm of real-time payments. This will show that you're genuinely interested and can align your experience with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in experience research. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Think about asking how they measure success in customer experience.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Mastercard values a diverse and inclusive culture, so being authentic can help you connect better with your interviewers.