At a Glance
- Tasks: Lead the Mastercard Experience Centre, managing visitor journeys and presenting innovative content.
- Company: Join Mastercard, a global leader in technology and innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on creativity and strategic impact.
- Why this job: Be at the forefront of digital commerce and shape the future of payments.
- Qualifications: 10+ years in business development, exceptional storytelling, and design thinking skills.
The predicted salary is between 100000 - 150000 £ per year.
Are you comfortable presenting with diverse groups of varying seniority? Are you able to manage a diverse set of stakeholders? Can you demonstrate strategic thinking and how that applies to business development activities? Do you have experience in managing and facilitating content workstreams? Can you facilitate design thinking workshops?
The right person for this position will demonstrate a high level of creative problem-solving, a strong personal presence, the ability to manage change, thrive under pressure, a focus on execution, details, and organization.
- 10+ years of experience in consultative sales, business development, and strategic communications
- Exceptional storytelling skills and demonstrated ability to communicate complex ideas clearly and compellingly
- Excellent written and verbal communication skills, with a portfolio of writing experience
- Superior relationship-building skills
- Design thinking trained and able to facilitate workshops desired
- Able to work collaboratively
- Business and outcome-focused
- Highly organized and able to manage multiple priorities
- Self-motivated with a track record of delivering success while operating within a fast-paced, team environment
Mastercard Foundry is a global innovation group focused on the evolution of technology and consumer trends and the implication of these forces on the payments and commerce industry. Foundry is a collective of interdisciplinary teams powering Mastercard's ability to create and deliver differentiated products, services, and experiences.
Within the Foundry, the Mastercard Experience Centres (MECs) is a program that engages with customers to demonstrate Mastercard's solution offerings. The MECs are interactive and immersive spaces designed for our customers and partners to understand the breadth of our brand, explore innovative solutions, and unlock new growth and partnership opportunities. Our platform enables customers to explore digital commerce capabilities relevant to their evolving needs at seven global in-person locations and through remote-hosted customer sessions.
The primary remit of this role is to lead onsite management of the MEC, ensuring global consistency in the end-to-end customer experience. The candidate will be responsible for developing and presenting content across a broad range of subjects, including digital payments, emerging technology, consumer behaviours, cyber security, data technologies, and next-gen experiences.
Your day-to-day responsibilities will include being the principal Mastercard ambassador managing the regional MEC end-to-end visitor journey and operation, collaborating cross-functionally at a global and regional level. Daily, you'll host a variety of stakeholders and interact across Mastercard to ensure internal and external customer satisfaction.
Director of Product Development (Mastercard Experience Center) in London employer: Mastercard
At Mastercard, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Director of Product Development at our Mastercard Experience Center, you will thrive in a dynamic environment that values creative problem-solving and strategic thinking, while enjoying opportunities for professional growth and development. Our commitment to employee well-being is reflected in our supportive work culture and the unique advantage of working in a global innovation hub that shapes the future of digital commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product Development (Mastercard Experience Center) in London
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those at Mastercard. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might help you land that interview!
✨Tip Number 2
Show off your storytelling skills! When you get the chance to present or discuss your ideas, make sure you communicate them clearly and compellingly. Use examples from your experience to demonstrate your strategic thinking and problem-solving abilities.
✨Tip Number 3
Be proactive in showcasing your expertise. If you have a portfolio of work, bring it along to interviews or share it during discussions. This will not only highlight your skills but also show your commitment to the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Mastercard team.
We think you need these skills to ace Director of Product Development (Mastercard Experience Center) in London
Some tips for your application 🫡
Show Off Your Storytelling Skills:Make sure your written application highlights your exceptional storytelling abilities. We want to see how you can communicate complex ideas clearly and compellingly, so don’t hold back on showcasing your writing portfolio!
Tailor Your Application:Take the time to tailor your application to the job description. We’re looking for someone who can manage diverse stakeholders and facilitate design thinking workshops, so make sure to include relevant experiences that demonstrate these skills.
Be Organised and Detail-Oriented:Your application should reflect your organisational skills and attention to detail. We thrive in a fast-paced environment, so show us how you manage multiple priorities effectively in your written responses.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Mastercard
✨Know Your Audience
Before the interview, research the company and its stakeholders. Understand their roles and how they relate to the position you're applying for. This will help you tailor your responses and demonstrate your ability to manage diverse groups effectively.
✨Showcase Your Storytelling Skills
Prepare examples that highlight your storytelling abilities. Think of complex ideas you've communicated clearly in the past, especially in a business context. Use these examples to illustrate your strategic thinking and how it applies to product development.
✨Demonstrate Your Facilitation Experience
Be ready to discuss your experience with design thinking workshops. Share specific instances where you facilitated sessions, managed content workstreams, or led teams through creative problem-solving processes. This will show your capability to thrive under pressure and manage change.
✨Highlight Your Organisational Skills
Prepare to talk about how you manage multiple priorities in a fast-paced environment. Provide concrete examples of how you've stayed organised and focused on execution, ensuring successful outcomes in previous roles. This will resonate well with the expectations for the Director of Product Development role.
