At a Glance
- Tasks: Lead the development of advanced product management capabilities and strategies.
- Company: Join Mastercard, a global leader in digital payments and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Shape the future of product management and drive impactful change.
- Qualifications: Experience in product management and capability development required.
The predicted salary is between 100000 - 150000 € per year.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Overview At Mastercard, Learning & Development (L&D) plays a critical role in building the capabilities that enable product excellence, innovation, and growth. From onboarding through advanced mastery and leadership development, we equip our people to perform in a rapidly evolving, technology-driven environment. As Mastercard scales its global Product organization, expectations for Product Managers are increasing—particularly in product strategy, discovery, delivery, data-informed decision-making, technical fluency, and emerging capabilities such as AI-enabled product development. This role ensures Product Managers are enabled and capable, with clear and consistent pathways to advanced mastery aligned to business outcomes.
The Director, Advanced Product Management Capability Development shapes Mastercard's global advanced capability strategy for the Product Manager community, focusing on evolving how Product Managers build mastery over time from foundations to advanced and emerging skills. This role bridges the Product Management community and enterprise learning priorities, translating strategy into scalable, high-impact capability solutions through partnership with Product leaders, People & Capability (P&C), and delivery partners. It requires strong judgment, credibility, and the ability to shape decisions at senior levels across Product, Technology, and P&C.
The Ideal Candidate The ideal candidate is a strategic learning and performance consultant who:
- Has direct experience as a Product Manager and/or leading Product Management capability development in a complex, technology-driven organization.
- Brings hands-on understanding of modern product management practices, including strategy, discovery, delivery, experimentation, metrics, and technical collaboration in global, scaled environments.
- Operates with an enterprise-first, consultative mindset focused on alignment, scale, and long-term impact rather than standalone programs.
- Demonstrates strong judgment in prioritization, favoring reuse and enterprise value over bespoke solutions.
- Builds credibility with senior Product, Technology, and P&C stakeholders and influences outcomes without direct authority.
- Designs and delivers advanced learning interventions, independently or with internal SMEs and external partners.
- Facilitates learning experiences with senior leaders.
Role Responsibilities Strategy & Capability Architecture
- Define and evolve a global, persona-based Product Management capability model aligned to career stages and enterprise expectations.
- Translate Product and enterprise strategies into a cohesive advanced capability roadmap, balancing foundational, advanced, and emerging skills.
- Partner with Product and P&C leaders to identify capability gaps with the greatest business impact.
Consulting & Advisory
- Act as a trusted advisor to senior Product and P&C stakeholders on Product capability priorities.
- Lead performance and capability diagnostics to distinguish true capability gaps from perceived learning needs.
- Recommend learning and non-learning interventions aligned to long-term performance outcomes.
Portfolio & Investment Stewardship
- Own prioritization of Product capability investments with a focus on scale, reuse, and enterprise impact.
- Make disciplined decisions to consolidate, redirect, or sunset initiatives that do not deliver clear value.
- Ensure alignment with global L&D frameworks while maintaining relevance for Product and technical audiences.
Adoption, Influence & Activation
- Influence senior Product leaders to role model and reinforce advanced capability expectations.
- Partner with cross-functional teams and delivery partners to drive adoption and activation.
- Serve as a central point of consultation for Product capability alignment across regions.
Continuous Improvement
- Apply product thinking to capability solutions using feedback loops and evidence of impact.
- Monitor effectiveness and adjust priorities based on business signals and stakeholder insight.
- Stay current on Product Management and capability-building trends, including AI-enabled product development.
All About You Experience in Learning & Development, Talent Management, Organizational Effectiveness, or related fields with demonstrated accountability.
- Direct experience as a Product Manager and/or leading Product Management capability development.
- Strong understanding of modern Product Management practices and ways of working.
- Deep grounding in adult learning principles and performance consulting applied to real business needs.
- Proven ability to consult with senior stakeholders and translate strategy into clear capability priorities.
- Comfortable making trade-offs, including saying no and sunsetting low-value initiatives.
- Experience working effectively in complex, matrixed organizations.
- Experience managing vendors and external delivery partners.
Core Skills Product Management Expertise: Strategy, discovery, delivery, experimentation, metrics, technical fluency, and emerging trends.
- Capability & Learning Strategy: Translating enterprise strategy into role-based capability priorities.
- Performance & Capability Diagnosis: Data-informed assessment of where investment will have the greatest impact.
- Stakeholder Influence: Building trusted partnerships across Product, Technology, and P&C.
- Executive Communication: Crafting clear narratives that align senior leaders and drive adoption.
- Portfolio & Prioritization Judgment: Balancing foundational and advanced skills while maximizing reuse and enterprise value.
- Program & Vendor Leadership: Managing multiple initiatives and partners in parallel.
What Success Looks Like Product Managers globally have a clear, coherent path to advanced mastery.
- Senior Product leaders actively reinforce and role model capability expectations.
- Capability investments are prioritized, scalable, and tied to meaningful product and business outcomes.
Mastercard is an equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or veteran status, or any other characteristic protected by law.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with inherent risk. All personnel are responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach;
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay ranges vary by location. Example ranges in the US include: Purchase, New York: $168,000 - $269,000 USD; O'Fallon, Missouri: $146,000 - $234,000 USD.
Director, Advanced Product Management Capability Development in London employer: Mastercard
Mastercard is an exceptional employer that prioritises employee growth and development, particularly in the dynamic field of product management. With a strong commitment to innovation and a collaborative work culture, employees benefit from tailored learning pathways and the opportunity to influence global strategies while working alongside industry leaders. Located in a vibrant environment, Mastercard offers a unique blend of professional advancement and meaningful contributions to building a sustainable economy.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Advanced Product Management Capability Development in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Mastercard. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show how your experience aligns with Mastercard's mission to empower people and build a sustainable economy.
✨Tip Number 3
Practice your storytelling skills. Be ready to share specific examples of how you've driven product management success in the past—this is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining the Mastercard team.
We think you need these skills to ace Director, Advanced Product Management Capability Development in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director role. Highlight your product management expertise and any relevant learning and development experience to show us you’re the right fit.
Showcase Your Impact:When detailing your past roles, focus on the impact you've made rather than just listing responsibilities. Use metrics and examples to illustrate how you've driven product excellence and capability development in previous positions.
Be Authentic:Let your personality shine through in your application. We want to get a sense of who you are beyond your qualifications. Share your passion for product management and learning, and how you envision contributing to our mission at Mastercard.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is seen by the right people and helps us streamline the process. Plus, it’s super easy to do!
How to prepare for a job interview at Mastercard
✨Know Your Product Management Inside Out
Make sure you have a solid grasp of modern product management practices. Brush up on strategy, discovery, delivery, and metrics. Be ready to discuss how you've applied these in your previous roles, especially in complex, technology-driven environments.
✨Showcase Your Learning & Development Expertise
Since this role focuses on capability development, be prepared to share specific examples of how you've designed and delivered learning interventions. Highlight your understanding of adult learning principles and how you've applied them to real business needs.
✨Demonstrate Stakeholder Influence
This position requires building credibility with senior stakeholders. Think of instances where you've successfully influenced decisions without direct authority. Be ready to discuss how you’ve aligned product strategies with enterprise expectations.
✨Prepare for Strategic Conversations
Expect to engage in discussions about capability gaps and performance diagnostics. Familiarise yourself with the company's current challenges and be ready to recommend actionable solutions that align with long-term performance outcomes.
