At a Glance
- Tasks: Drive revenue growth and expand Mastercard's SME presence in Europe through innovative sales strategies.
- Company: Join Mastercard, a leader in digital payment solutions committed to SME success.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Collaborate with global teams and engage in exciting industry events to enhance your career.
- Why this job: Make a real impact on SMEs by delivering customer-centric solutions in a digital-first economy.
- Qualifications: Proven sales experience, strong relationship management skills, and a passion for supporting SME growth.
The predicted salary is between 72000 - 108000 £ per year.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Director, SME Specialist Sales, Europe
Overview
Across Europe, Small and Medium Businesses (SMEs) are essential to economic growth, contributing significantly to employment and GDP. An increasing share of SMEs are adopting financial service products and services via non-traditional channels which include platforms, marketplaces, consumer packaged goods, and trade and logistics companies. Mastercard is committed to helping SMEs grow and thrive in a digital‑first economy, by delivering customer‑centric solutions through these emerging channels.
Role
Our SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in this high growth area. The primary focus of this role is on sales execution and revenue generation, supported by product management initiatives to enhance Mastercard’s SME solutions. This role sits within a global team and is responsible for driving growth in the Europe region specifically. You will work closely in collaboration with Account Management and Business Development teams, SME regional Product managers, and key market stakeholders to develop and execute successful go‑to‑market strategies, drive volume and revenue growth, and ensure customer satisfaction. As part of a global team, you will also have access to resources and best practice from across the globe.
Key Responsibilities
Sales (Primary Focus)
- Own and execute a revenue‑driven sales strategy to grow Mastercard’s alternative distribution SME segment share across Europe.
- Develop and maintain a robust sales pipeline, leveraging data‑driven insights to prioritise high‑impact opportunities in your assigned target segments.
- Identify and engage potential customers through networking, partnerships, and direct outreach.
- Understand SME pain points and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation, whilst also articulating a clear business case to channel partners.
- Track and analyse performance, adjusting sales tactics and strategies as needed to exceed growth targets.
- Work in alignment with the Account Manager, BD and Product teams, and actively engage with both clients and prospects to drive conversations and initiatives.
- Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
Product Management (Supporting Focus)
- Support go‑to‑market execution by collaborating with product, marketing, and partnerships teams to enhance Mastercard’s SME solutions.
- Develop business strategies to help SME customers digitise payments, streamlining B2B transactions for small businesses.
- Analyse market trends, competition, and SME lifecycle journeys to inform product and sales strategies, driving differentiation and innovation.
- Identify opportunities to improve value propositions and win via emerging distribution channel.
- Develop sales enablement tools and training materials to support SME‑focused colleagues.
All About You
- Create customer‑centric solutions and be passionate about supporting SME growth.
- Possess a strong track record of achievement in a sales position.
- Have proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoption.
- Have a strong sales background, with experience in lead generation, pipeline management, deal negotiation, and revenue growth.
- Have experience in financial services and/or payments, with an understanding of competitive offerings, industry trends, and profitability drivers.
- Have strong relationship management, collaboration, influencing, and communication skills.
- Be self‑motivated, a quick learner, and able to manage multiple priorities in a fast‑paced environment.
- Able to navigate working in a high growth, global organisation.
- Hold a Bachelor’s degree.
- Proficiency in the English language required; additional languages are desirable.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Seniority level
Associate
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
Director , SME Specialist Sales, Europe in City of London employer: MasterCard
Mastercard is an exceptional employer that prioritises the growth and success of its employees, particularly in the dynamic role of Director, SME Specialist Sales for Europe. With a strong commitment to fostering a collaborative work culture, Mastercard offers extensive opportunities for professional development and career advancement, while also providing a supportive environment that encourages innovation and customer-centric solutions. Employees benefit from being part of a global team that values diversity and inclusion, making it an ideal place for those looking to make a meaningful impact in the SME sector.
StudySmarter Expert Advice🤫
We think this is how you could land Director , SME Specialist Sales, Europe in City of London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, conferences, and networking meet-ups to build relationships. Remember, it’s not just about who you know, but who knows you!
✨Showcase Your Expertise
When you’re chatting with potential employers or partners, don’t hold back on sharing your insights and experiences. Tailor your conversations to highlight how you can solve their SME challenges with Mastercard’s solutions.
✨Follow Up Like a Boss
After meeting someone or having a great conversation, drop them a quick follow-up message. It keeps you on their radar and shows you’re genuinely interested in collaborating or working together.
✨Apply Through Our Website
Don’t forget to check out our careers page and apply directly through our website. It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Mastercard team!
We think you need these skills to ace Director , SME Specialist Sales, Europe in City of London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in sales, especially within the SME sector. We want to see how your skills align with our mission to support SMEs in a digital-first economy.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven revenue growth or improved customer satisfaction in previous roles. Numbers speak volumes, so include metrics where possible.
Be Authentic:Let your personality shine through in your application. We’re looking for passionate individuals who are excited about helping SMEs thrive. Share your motivations and what makes you a great fit for our team!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining the StudySmarter family!
How to prepare for a job interview at MasterCard
✨Know Your Numbers
As a Director in SME Specialist Sales, you’ll need to demonstrate your ability to drive revenue growth. Be prepared to discuss specific sales figures from your previous roles, including how you developed and maintained a robust sales pipeline. Use data-driven insights to showcase your understanding of high-impact opportunities.
✨Understand the SME Landscape
Familiarise yourself with the challenges SMEs face in the digital economy. Be ready to articulate how Mastercard’s solutions can address these pain points. Research recent trends in payment acceptance and spend management to show that you’re not just knowledgeable but also passionate about supporting SME growth.
✨Collaborate Like a Pro
This role involves working closely with various teams, so highlight your experience in cross-functional collaboration. Prepare examples of how you’ve successfully engaged with internal and external stakeholders to drive solution development and adoption. Show that you can be a team player while also taking the lead when necessary.
✨Be Ready for Role-Play
Expect to engage in role-play scenarios during the interview. This could involve pitching Mastercard’s solutions to a potential SME client or negotiating a deal. Practise your pitch and negotiation skills beforehand, focusing on how to tailor your approach to different customer needs and articulating a clear business case.
