At a Glance
- Tasks: Lead executive communications and employee engagement strategies across Europe for Mastercard.
- Company: Join Mastercard, a global leader in payments with a commitment to innovation and inclusion.
- Benefits: Flexible part-time role with opportunities for professional growth and impactful work.
- Other info: Collaborative culture focused on clarity, impact, and continuous improvement.
- Why this job: Shape how leaders communicate and engage with employees in a dynamic, international environment.
- Qualifications: Extensive experience in communications, strong writing skills, and ability to advise senior leaders.
The predicted salary is between 60000 - 80000 £ per year.
Requirements
- Extensive experience in communications, with a strong track record in executive communications, employee communications, or internal engagement within a complex, regional or global organization.
- Proven ability to counsel senior leaders and translate business strategy into clear, engaging, and authentic communications.
- Experience operating in a matrixed, international environment, ideally across multiple European markets.
- Exceptional writing and editing skills, with the ability to move seamlessly between strategic narrative and crisp, practical communications.
- Strong judgment, discretion, and confidence when advising senior leaders on sensitive or high stakes communications.
- Strong experience in speechwriting and long‑form leadership narratives, with the ability to adapt content for live delivery, digital channels, and executive‑authored formats.
- Sound understanding of executive social media dynamics, with good judgement on tone, risk, authenticity, and audience expectations in a European context.
- Strategic yet hands‑on: comfortable setting direction while remaining closely involved in execution.
- Highly collaborative, able to influence and align diverse stakeholders across functions and geographies.
- Curious, thoughtful, and driven to continuously raise the bar for clarity, impact, and effectiveness.
- Comfortable managing multiple priorities under pressure, with a keen eye for detail and quality.
What the job involves
- Our Europe Communications function is responsible for communications across all markets in Europe across media relations, employee engagement, issues management and earned consumer sponsorship activation.
- The Director, Communications - Europe (Executive & Employee Communications) plays a critical role in shaping how Mastercard’s European executives communicate with internal audiences and how Mastercard’s European story comes to life for employees across the region.
- Reporting into the SVP, Europe Communications, this role is responsible for developing and delivering high-impact executive communications and employee engagement strategies that align with Mastercard’s global narrative, reinforce business priorities, and strengthen culture, clarity, and connection across Europe’s diverse markets.
- This role supports how European leaders show up externally, including shaping executive voice and visibility through social media, speeches, and selected external platforms, in close partnership with media relations and regional communications leads.
- This individual serves as a trusted counsellor to senior executives, translating complex business strategy into clear, compelling communications that motivate, inform, and inspire employees – while ensuring a consistent One Mastercard voice across the region.
- Partner closely with European business leaders and functional executives to develop clear, authentic, and effective executive communications aligned to Mastercard’s regional and global priorities.
- Serve as a strategic advisor to executives on messaging, tone, sequencing, and moments that matter – particularly during change, transformation, or periods of heightened attention.
- Ensure executive communications reinforce clarity of strategy, business momentum, and leadership credibility across Europe.
- Lead the creation of speeches, leadership messages, town hall content, talking points, and leadership narratives for internal audiences.
- Lead the development of executive speeches and keynote remarks for priority external moments, including industry events, conferences, and leadership platforms, ensuring alignment with Mastercard’s Europe narrative and global positioning.
- Shape and manage executive social media presence (including LinkedIn and other priority channels), defining voice, themes, cadence, and content that reinforces thought leadership and business credibility.
- Partner with media relations, brand, and issues teams to ensure consistency between internal executive messaging and external executive visibility, while respecting channel‑specific norms and audiences.
- Advise executives on how and when to use external channels to reinforce leadership perspective, business momentum, and cultural leadership—complementing internal engagement rather than duplicating it.
- Executive Voice & Leadership Platforms
- Own the editorial approach to executive voice across speeches, social media, and leadership narratives, ensuring a coherent, authentic, and recognisable presence for Europe’s senior leaders.
- Ensure executive content reflects Mastercard’s standards for tone, governance, disclosures, and reputational risk—working closely with Legal, Global Communications, and Issues teams as needed.
- Define and lead Europe’s employee communications strategy, ensuring strong alignment with global frameworks while reflecting regional context, market realities, and cultural nuances.
- Shape employee engagement programs that drive understanding of Europe’s business priorities, progress, and impact.
- Oversee the development of compelling internal content that brings Mastercard’s purpose, values, and strategy to life for employees across Europe.
- Partner with P&C, business leaders and global communications teams on change communications, leader‑led engagement, and company‑wide initiatives.
- Champion storytelling that elevates employee voices and reinforces pride, belonging, and connection across the region.
- Act as a central connector between global communications, market communications teams, and Europe leadership on employee communications to ensure alignment, consistency, and effectiveness.
- Support regional communications planning, ensuring executive and employee communications are integrated into broader Europe communications strategies and editorial planning.
- Contribute to Europe Communications leadership discussions, helping shape priorities, ways of working, and capability development across the function.
- Role-model Mastercard’s values, culture, and commitment to inclusion.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Director of Internal Communications (Part Time) employer: Mastercard
Mastercard is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Director of Internal Communications role based in Europe. With a strong emphasis on employee engagement and executive communication, Mastercard offers extensive growth opportunities, allowing employees to shape impactful narratives that resonate across diverse markets. The company prioritises collaboration and innovation, ensuring that every team member can contribute meaningfully while enjoying the benefits of a supportive environment that values clarity, connection, and cultural alignment.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Internal Communications (Part Time)
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on social media. The more people know you, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in executive communications and employee engagement.
✨Tip Number 3
Showcase your writing skills! Bring samples of your best work to interviews, whether it’s speeches or internal communications. This will demonstrate your ability to craft compelling narratives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director of Internal Communications (Part Time)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your extensive experience in communications, especially if you've worked with senior leaders. We want to see how you've translated complex strategies into clear and engaging messages.
Tailor Your Writing:Your writing should reflect the strategic narrative we’re after. Don’t just list your skills; show us how you can adapt your content for different formats, whether it’s speeches or social media posts.
Be Authentic:Authenticity is key! When you apply, let your personality shine through. We’re looking for someone who can connect with diverse audiences across Europe, so make sure your application reflects that.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Mastercard
✨Know Your Audience
Before the interview, research the company’s culture and values. Understand how they communicate internally and externally, especially in a European context. This will help you tailor your responses to align with their expectations and demonstrate your fit for the role.
✨Showcase Your Writing Skills
Prepare samples of your writing that highlight your ability to craft clear and engaging communications. Be ready to discuss your approach to speechwriting and how you adapt content for different formats. This is crucial for a role focused on executive communications.
✨Demonstrate Strategic Thinking
Be prepared to discuss how you would translate complex business strategies into effective communications. Think about examples from your past experience where you successfully advised senior leaders or managed high-stakes communications, and share these during the interview.
✨Engage in Role-Play Scenarios
Expect to engage in discussions that simulate real-life scenarios you might face in the role. Practice articulating your thoughts on messaging, tone, and audience engagement. This will showcase your collaborative nature and ability to influence diverse stakeholders.
