Director, Account Management

Director, Account Management

Mastercard is a global technology company in the payments industry, committed to building a sustainable, inclusive, digital economy. We empower people in 200+ countries and territories with secure, simple, smart, and accessible payment solutions.

Overview

The Mastercard Direct Services team (MCDS) is the B2B sales arm of Mastercard in Europe. As Director, Account Management you will lead business development and partnership management across Northern Europe and the UK & Ireland, driving core payments, commercial & new payments flow, services, and brand preference.

Key Responsibilities

• Develop and grow business with Mastercard partners in the assigned geography.
• Lead the creation and closure of all business opportunities.
• Generate and maintain a significant qualified lead and sales pipeline.
• Own the customer’s P&L including budgeting, forecasting, and financial reporting.
• Execute strategic account commercial deals and/or strategic partnership agreements.
• Maintain strong relationships with internal and external stakeholders at all levels.
• Drive the co‑creation and development of new business models, value propositions, and innovative ecosystems in collaboration with customers, internal stakeholders, and external third‑party providers.
• Develop new business opportunities/sales pipeline leveraging the full suite of Mastercard products and solutions, including co‑brands, prepaid and commercial products, Mastercard Services, and other service innovations.
• Develop financial modelling and business cases for identified opportunities.
• Strive for broadening strategic partnerships with assigned customers.

About You

• Proven executive management credibility.
• Demonstrable teamwork skills.
• Articulate and creative, adept at delivering face‑to‑face presentations to senior audiences.
• Excellent relationship‑building and strong communication skills.
• Data analysis, tracking, and management skills.
• In‑depth knowledge of Mastercard products and services.
• Project management and planning skills.
• Experience working with Salesforce CRM system.
• Financial forecasting, reporting, and budgeting skills.
• Strong strategic business development and sales experience.
• Extensive knowledge and application of financial industry/banking operations with a focus on payment products (acquiring).
• Fluency in at least two European languages is required, with English being a must.

Travel: Some degree of travel anticipated.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

Director

Employment type

Full‑time

Job function

Business Development and Sales

Location: London, England, United Kingdom