1st Line Technology - Controls Testing Senior Analyst-2

Job Summary

We are looking for a Senior Analyst to join the 1st Line Control Testing team within the Vocalink Control Office function at Vocalink Limited (VLL). VLL is a Bank of England regulated, critical national infrastructure company that supports the payments of 90% of salaries, 70% of utility bills, most ATM transactions, and every cheque cleared in the UK.

Key Responsibilities

• Control Testing Execution
  • Support periodic testing of key and non‑key controls in accordance with the Control Testing Methodology.
  • Assess control design and operating effectiveness against internal policies, standards, regulatory requirements and customer obligations.
  • Collect evidence from Control Owners to support scheduled testing activities.
  • Prepare clear and accurate test documentation, including test procedures, results and supporting evidence.
  • Identify and document control deficiencies, ensuring timely escalation to management and supporting remediation follow‑up activities.
  • Monitor the control testing mailbox to ensure timely review and response to incoming queries and submissions.
• Team Leadership, Collaboration & Stakeholder Engagement
  • Work closely with 1st Line teams to obtain evidence, clarify control processes and support accurate testing outcomes.
  • Liaise with 2nd Line Technology risk partners and Internal Audit to ensure transparency and alignment with control testing activities.
  • Contribute to the preparation of management information, dashboards and thematic analysis for governance forums.
  • Support control owners by providing observations on control effectiveness and contributing to discussions on remediation approaches.
• Governance & Continuous Improvement
  • Adhere to established control testing standards, procedures and documentation requirements.
  • Provide input on opportunities to streamline testing activities, improve efficiency and enhance consistency of outcomes.
  • Maintain awareness of relevant regulatory requirements, emerging risks and industry practices, particularly within the technology risk domains.
  • Contribute to strengthening the 3 Lines of Defence model by embedding robust and transparent testing practices.

Qualifications & Experience

• Experience in control testing, assurance or risk management within technology in a regulated environment.
• Strong investigative and analytical experience (e.g., enquiry, scanning, analysis, interviewing, testing) with problem‑solving and decision‑making skills.
• Good understanding of control frameworks and standards (e.g., ITIL, CRI, COBIT).
• Ability to assess control design and operating effectiveness in complex environments and identify control gaps and improvement opportunities.
• Excellent communication and stakeholder engagement skills.
• Professional certifications such as CISA, ITIL, COBIT, CRISC or equivalent are desirable.

Preferred Skills & Attributes

• Bachelor’s degree in Information Technology, Computer Science, Cyber Security or a related field.
• Knowledge of IT general controls across platforms such as UNIX, HP Nonstop and Windows.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint).
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Self‑starter with a continuous improvement mindset and a collaborative approach.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach.
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Additional Information

• Seniority level: Mid‑Senior Level
• Employment type: Full‑time
• Job function: Information Technology
• Industries: Financial Services, IT Services, Technology