Product Risk Governance & Controls Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we\’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Risk Governance & Controls Manager

Overview

The Cross-border Services Global Product Team is looking for a Product Risk Governance & Controls Manager to drive our product management governance forward by consistently innovating and problem-solving. The ideal candidate is detail-oriented, highly motivated, analytical, and possesses a framework-driven mindset-

Role

• Product Risk Framework: Develop and maintain frameworks to identify, assess, and mitigate risks across the cross-border product lifecycle.
• Controls & Governance: Embed risk controls aligned to enterprise policies; monitor effectiveness and drive timely remediation through governance forums.
• Risk event management: Lead end-to-end management of product risk events – detection, classification, remediation, and lessons learned – ensuring consistent documentation and executive visibility as per risk governance structure.
• Reporting: Provide leadership with visibility on risk posture, trends, and remediation; drive continuous product risk control improvement.
• Product regulatory framework: Developing the framework to gauge local regulatory scope of implications for cross-border transactions, i.e. permissions, licensing, use case requirements and other considerations.
• Regulatory change management model: Developing framework for regulatory changes as related to cross-border payments business; work with legal entity and across business to ensure Regulatory Changes are addressed by respective functions.
• Functional Interface: Act as single liaison between Product and functional (Risk, Regulatory, Compliance, Legal, and others).

All About You

• Ability to operate with high autonomy on open-ended problems in a fast-moving, highly matrixed environment, while managing multi-stakeholder engagements across multiple regions
• Experience in risk management, emerging risk trends, governance and regulatory compliance in payments; experience in cross-border payments flows is an advantage
• Understanding of current payment trends and developments from a risk or regulatory perspective
• Ability to challenge established views and assumptions at all levels and facilitate/lead discussions
• Experience working in or with banks, fintechs and/or financial regulators as it relates to payment landscapes
• Demonstrated expertise in identifying opportunities for continuous process improvement, enhancing efficiencies, and streamlining
• Track record of driving outcomes, managing complexity, and influencing senior stakeholders, with strong ownership of complex cross-enterprise projects
• Experience with risk-management software and tools; OpenPages is a plus

Corporate Security Responsibility

• Abide by Mastercard\’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard\’s guidelines.