Mastercard is expanding its Services Customer Success Center of Excellence with a Director of Digital Customer Success. You will lead digital journeys across onboarding, adoption, value realization, retention, and advocacy, leveraging data, automation and cross-functional partners.
The role focuses on scalable, outcomes-driven programs at scale, partnering with Product, Analytics, Enablement and Technology teams to drive customer value.
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Director of Digital Customer Success & Scale employer: Mastercard, Inc.
Mastercard is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. With a strong commitment to employee growth, Mastercard provides numerous opportunities for professional development and career advancement, ensuring that every team member can thrive while contributing to a sustainable economy. The company's focus on empowering individuals and businesses through cutting-edge technology and strategic partnerships makes it a rewarding place to work for those seeking meaningful impact in the financial services sector.
