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For Companies At a Glance
- Tasks: Lead sales strategies and enhance customer relationships in the UKI Division.
- Company: Mastercard is a global leader in digital payments, empowering economies worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and professional growth.
- Why this job: Join a mission-driven company focused on building a sustainable economy and unlocking potential.
- Qualifications: Experience in sales, strong communication skills, and a background in payments or financial services.
- Other info: Limited travel expected; commitment to information security is essential.
The predicted salary is between 43200 - 72000 £ per year.
Director, Account Management, Mastercard Processing – UKI Division
Director, Account Management, Mastercard Processing – UKI Division
Director, Account Management, Mastercard Processing – UKI Division
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we\’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management, Mastercard Processing – UKI Division
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Processing (MP) team, Market Development Europe is looking for a Director, Account Management, UKI Division, MP to focus on clients in UK and Ireland. This role is mainly customer-facing but with strong interactions with scheme Account Management and Business Development teams.
Mastercard Processing (MP) is a fully Mastercard owned processing asset, a brand agnostic payment processing company. Over the past few years, MP has developed its business and expanded into several EU countries, expanded to Israel and MEA. We offer comprehensive payment solutions to banks, financial institutions, and non-traditional issuers (i.e. FinTech, retailers). We drive innovation in card processing covering both physical and digital space.
MP has invested in the best-in-class solutions to support end-to-end product lifecycle including a wide range of value-added services, as well as customer support via different servicing channels. MP\’s mission is to deliver innovative and reliable payment processing solutions. Our company
leverages industry best practices combined with payment expertise to drive client revenue and
profitability.
Role
• Lead execution of processing product sales strategies within assigned customers and within the UKI Division
• Deliver proposals to customers on how products can improve value proposition
• Close new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from new and existing clients
• Build a strong sales pipeline and monitors opportunities within the UKI Division
• Look for technical support by identifying and resolving customer challenges and escalating to senior colleagues, as required
• Analyze and interprets customer data to ensure operations at optimal levels
• Participate in customer planning and product prioritization process
• Coordinate transitions between sales and implementation teams
• Bring the voice of the market back to the implementation team to ensure customer relationship needs
• Provide subject matter expertise on processing product and identifies product innovation opportunities.
• Develop and drive strategy, ideation, conceptualization, and business plan development
• Support the development of strategic business and product plans for new issuing processing opportunities, including rigorous business case analysis
• Collaborate with market/divisional account teams supporting them as issuing processing specialist in the customer planning process to ensure that Mastercard is both responding to and bringing added value propositions to customer plans
All About You
The candidate we are looking for should:
• Be motivated self-starter, with ability to work independently, able to identify and direct activities to achieve objectives
• Have solid experience in sales/commercial activity, including interacting with customers and closing individual deals
• Be knowledge in sales/operations/technology within the payments and financial services industries
• Be skillful understanding competitive offerings and industry trends
• Be able to oversee multiple projects and initiatives concurrently
• Be experienced in planning business and managing budget
• Be skillful in communicating in both perfect English (speaking and written)
• Have strong presentation and influencing skills
• Have project management skills
• Have demonstrated expertise and success in achieving sales goals
• Have processing background will be additional advantage
Limited travel expected
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard\’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard\’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard\’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard\’s guidelines.
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Director, Account Management, Mastercard Processing - UKI Division | London, UK employer: Mastercard, Inc.
Contact Detail:
Mastercard, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Account Management, Mastercard Processing - UKI Division | London, UK
✨Tip Number 1
Familiarise yourself with Mastercard's core values and mission. Understanding their commitment to an inclusive digital economy will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Mastercard, especially those in account management roles. They can provide valuable insights into the company culture and expectations, which can be crucial for tailoring your approach.
✨Tip Number 3
Stay updated on the latest trends in payment processing and financial technology. Being knowledgeable about industry developments will not only impress during interviews but also demonstrate your passion for the field.
✨Tip Number 4
Prepare specific examples of how you've successfully managed client relationships and driven sales in previous roles. Highlighting your achievements in a consultative selling environment will show that you're well-equipped for this position.
We think you need these skills to ace Director, Account Management, Mastercard Processing - UKI Division | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales within the payments or financial services industry. Use specific examples that demonstrate your ability to close deals and manage client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your skills align with Mastercard's mission of creating an inclusive digital economy. Be sure to include specific achievements that showcase your expertise in driving revenue and managing customer accounts.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your proficiency in English. Use clear and concise language, and consider including examples of successful presentations or negotiations you've led.
Highlight Your Strategic Thinking: Demonstrate your ability to develop and drive strategies by including examples of past projects where you identified opportunities for innovation or improvement. This will show that you can contribute to Mastercard's goals effectively.
How to prepare for a job interview at Mastercard, Inc.
✨Understand Mastercard's Mission
Before the interview, make sure you fully grasp Mastercard's mission to create an inclusive digital economy. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their vision.
✨Showcase Your Sales Expertise
As a Director in Account Management, you'll need to demonstrate your solid experience in sales and commercial activities. Prepare specific examples of how you've successfully closed deals and built strong client relationships in the past.
✨Highlight Your Industry Knowledge
Familiarise yourself with current trends in the payments and financial services industries. Be ready to discuss competitive offerings and how you can leverage this knowledge to drive innovation and value for Mastercard's clients.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple projects. Think of situations where you've had to analyse customer data or resolve challenges, and be ready to share your thought process.
