At a Glance
- Tasks: Manage billing operations, ensuring accurate and timely invoicing for customers.
- Company: Join Mastercard, a global leader in digital payments, empowering economies worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Other info: Experience in Payments or Billing Operations is a plus; EU work permit needed.
- Why this job: Be part of a mission-driven company that values inclusivity and sustainability.
- Qualifications: Strong attention to detail, numerical skills, and proficiency in Microsoft Excel required.
The predicted salary is between 36000 - 60000 € per year.
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Billing Operations and Assurance Manager, Peterborough
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Client:
Mastercard Data & Services
Location:
Peterborough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7544a2425265
Job Views:
5
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Title and Summary
Billing Operations and Assurance Manager
About the Role
Mastercard Open Banking Product Operations Europe is seeking a Billing Operations and Assurance Manager. As a member of the Operations Support Team, you play a crucial role in helping to grow our business by ensuring we bill our customers accurately and in accordance with our contractual agreements.
Key responsibilities:
- Ensure accurate and on-time billing by setting up customers correctly in our billing system, reviewing customer contracts, preparing setup files, and validating correctness.
- Ensure customer usage data is complete, accurate, and ready for billing.
- Perform routine billing tasks such as monthly billing of service usage and other fees, ad-hoc billing requests, and customer rates maintenance.
- Review outputs and reconcile invoices to ensure completeness and correctness as per the contract.
- Collate data and build/send Billing Operations & Assurance reports timely.
- Conduct meetings with stakeholders to review billing status, reconciliation, issues, and requests.
- Collaborate with other teams to resolve issues and escalate as needed.
- Support new product and market launches, and new sales billing requirements.
- Maintain documentation on processes, customer contracts, issues, and onboarding trackers.
- Assist the Product Operations Director with other operational activities.
About You
We seek someone with understanding of billing, accounting, or finance, with excellent attention to detail, numerical skills, and effective presentation skills.
Essential skills include:
- Proficiency in Microsoft Office, especially MS Excel
- Application of Data Analysis Techniques
Strong communication skills in English, ability to work independently and as part of a team, self-driven, with a focus on continuous improvement.
Desirable competencies include experience in Payments or Billing Operations, familiarity with billing/invoicing software, and understanding of IT Service Management processes.
Corporate Security Responsibility
All activities involving Mastercard assets, information, and networks carry inherent risks. Employees must:
- Follow Mastercard’s security policies
- Maintain confidentiality and integrity of information
- Report security violations or breaches
- Complete mandatory security trainings
Billing Operations and Assurance Manager in Peterborough employer: Mastercard Data & Services
Mastercard is an exceptional employer that fosters a culture of innovation and inclusivity, making it an ideal place for professionals seeking to make a meaningful impact in the payments industry. Located in Peterborough, employees benefit from a collaborative work environment that prioritises personal growth and development, alongside competitive compensation and comprehensive benefits. With a commitment to sustainability and a focus on empowering individuals and businesses, Mastercard offers unique opportunities to contribute to a global mission while enjoying a supportive workplace.
Contact Detail:
Mastercard Data & Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Billing Operations and Assurance Manager in Peterborough
✨Tip Number 1
Familiarise yourself with Mastercard's mission and values. Understanding their commitment to building a sustainable economy will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your billing and finance knowledge, especially in relation to digital payments. Being able to discuss industry trends and how they impact billing operations will demonstrate your expertise and enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed billing processes or resolved discrepancies in previous roles. Concrete examples will illustrate your problem-solving skills and attention to detail, which are crucial for this position.
✨Tip Number 4
Network with current or former Mastercard employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, giving you an edge in your application and interviews.
We think you need these skills to ace Billing Operations and Assurance Manager in Peterborough
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Billing Operations and Assurance Manager position. Familiarise yourself with Mastercard's mission and values to align your application with their culture.
Tailor Your CV:Customise your CV to highlight relevant experience in billing, accounting, or finance. Emphasise your attention to detail, numerical skills, and any experience with billing/invoicing software, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the billing process and your ability to collaborate with teams. Mention specific examples from your past experiences that demonstrate your skills and how they relate to the job description.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Mastercard Data & Services
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Billing Operations and Assurance Manager. Familiarise yourself with billing processes, customer contracts, and the importance of accuracy in billing. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Skills
Highlight your proficiency in Microsoft Office, especially Excel, as well as any experience with billing or invoicing software. Be prepared to discuss how you've applied data analysis techniques in previous roles, as this is crucial for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and attention to detail. Think of examples from your past experiences where you successfully managed billing issues or collaborated with teams to resolve discrepancies.
✨Emphasise Communication Skills
Since the role involves conducting meetings with stakeholders and collaborating with other teams, be ready to discuss your communication style. Share examples of how you've effectively communicated complex information to different audiences in the past.
