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- Tasks: Support clinicians and provide high-quality care to patients in a dynamic healthcare environment.
- Company: Mastercall Healthcare, dedicated to responsive patient care in Stockport.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional development.
- Other info: Join a supportive team with ongoing training and career growth opportunities.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: 2 years of experience in primary care or relevant healthcare settings required.
The predicted salary is between 13 - 15 £ per hour.
Rate of Pay £13.45 to £15.27 per hour
Location: Mastercall Healthcare main base in Hazel Grove, Stockport.
We work on a two-week rota and have shifts available in the evening Monday to Friday 18:30-23:00, Saturday and Sunday from 08:00-13:00, 13:00-18:00, and 18:00-23:00.
You must have permanent right to work in the UK. No visa sponsorship or extensions are offered for this role.
Main duties of the jobThe post holder will work under the supervision of the clinical team and undertake delegated duties. They will work collaboratively with the team to meet the needs of patients, following policy and procedures to deliver high quality responsive care. The primary responsibility will be to provide an initial assessment of patients attending the service, including confirmation of identity and presenting complaint, determination of appropriate clinical stream and priority. They will undertake vital signs (temperature, pulse, blood pressure, respirations, oxygen saturation, blood glucose and urinalysis) as required and liaise with senior clinicians on duty for urgent assessment.
Job responsibilities- Support to the clinicians on duty
- A range of clinical tasks such as recording vital signs, blood sugar recording and urinalysis as needed
- Following appropriate training, undertake point of care testing (POCT) as directed by assessing clinicians
- Chaperoning duties when needed
- After appropriate training, conduct face-to-face navigation assessment for patients presenting with arrival slots and walk-in patients
- Preparation and maintenance of clinical areas including appropriate stock control
- Record the tasks for which you have received appropriate training using electronic systems
- Use an appropriate warning score (e.g., NEWS2) to ensure a deteriorating patient is escalated to the appropriate senior person in a timely manner in accordance with policy and procedure
- Give accurate and appropriate information to patients, relatives and colleagues within the sphere of own competence
- Administer Basic Life Support and use of AED if necessary
- Support health professionals in the assessment and surveillance of patients’ health and well-being
- Support health professionals with awareness of health and well-being and how it can be promoted
- Assist with the collection and collation of data on needs related to health and well-being
- Proactively communicate with the team to ensure the smooth running of the shift
- Be responsible for prioritisation of consultations as clinically indicated within the shift
- Work with colleagues to maximise effective and efficient delivery of care to patients
- Record appropriate consultation details on electronic patient records
- Liaise with other local services such as the urgent care centre (UCC) should patients require transfer to these services
- Follow Mastercall's policies and procedures
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- Communicate effectively with other team members and with the wider Mastercall teams
The post holder will be expected to undertake ongoing personal, clinical and professional development in line with the responsibilities of the post. Responsible for developing and sustaining own knowledge, management and skills (as appropriate) and professional awareness, maintaining a professional profile, and complying with mandatory training.
Experience2 years previous experience working in primary care or other relevant acute healthcare environment in appropriate services.
Health Care Assistant- BANK employer: Mastercall Healthcare
Contact Detail:
Mastercall Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Assistant- BANK
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Health Care Assistants and practice your responses. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along any certifications or training records to your interviews. This not only demonstrates your qualifications but also shows your commitment to continuous professional development, which is key in healthcare.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Mastercall Healthcare.
We think you need these skills to ace Health Care Assistant- BANK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare. We want to see how your skills match the role of a Health Care Assistant, so don’t be shy about showcasing your clinical tasks and teamwork experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing high-quality care and how you can contribute to our team at Mastercall Healthcare. Keep it personal and engaging!
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and make sure your qualifications and experiences are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Mastercall Healthcare
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Health Care Assistant. Familiarise yourself with tasks like recording vital signs and supporting clinicians. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Effective communication is key in healthcare. Prepare examples of how you've communicated with patients or team members in the past. Highlight your ability to adapt your communication style to meet different needs, as this is crucial for working with diverse patients and colleagues.
✨Demonstrate Teamwork
This role involves working closely with a clinical team, so be ready to discuss your experience in collaborative settings. Share specific instances where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work well with others.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and patient care approaches at Mastercall Healthcare. This not only shows your interest but also helps you assess if the role is the right fit for you.