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- Tasks: Support sales by demonstrating product functionality and addressing customer needs.
- Company: Join MasterControl, a leader in cloud-based quality and compliance software for life sciences.
- Benefits: Enjoy 30 days annual leave, private medical insurance, and great flexibility.
- Why this job: Be part of #TheBestTeamOnThePlanet, where your skills are developed and challenged.
- Qualifications: Expertise in life sciences or ISO industries; strong communication and problem-solving skills required.
- Other info: Must be authorised to work in the UK; fun and rewarding workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
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Solutions Consultant- UK/Europe, Basingstoke
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Client:
Master Control
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
495d1f351e8a
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
About MasterControl:
MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visitwww.mastercontrol.com.
The Role
The Solutions Consultant will be responsible for working with Account Executives and Account Managers to provide needed product sales support to successfully close business. The Solutions Consultant will work with the Sales team to research and understand the needs of the customers in the Life Sciences and ISO regulated industries. They will have in depth knowledge of medical device, pharmaceutical, blood and biologics, ISO, etc. compliance and manufacturing issues and processes and know how to speak to the various stakeholders in these industries, addressing their pains and defining the overall technical and business solution. This person will lead internal technical resources to prepare and deliver compelling demonstrations and presentations. This person will be responsible to answer in-depth customer questions and inquires related to system and database infrastructure, processes and business models.
Responsibilities
- Support Sales efforts to win business from new and existing customers
- Be able to configure and demonstrate in depth product functionality per prospect requirements
- Understand and be able to present how MasterControl can be used throughout all applicable aspects of a customer\’s business
- Support the response to Requests for Information and applicable sections of Requests for Proposals
- Provide training demonstrations as part of trial site set up for customers and prospects
- Support Marketing needs for technical demonstrations
- Own the configuration and updating of the sales demonstration environment(s) data
- Provide training for Account Executives and Account Managers when needed
Skills for Success
- Life sciences and/or ISO regulated Industry expertise
- Professional and interpersonal skills required to develop and foster positive relationships
- Outstanding communication (both verbal and written) and presentation skills
- Critical thinking and problem solving skills
- Energetic self-starter; able to work independently
- Proficient using web based applications and MS Office products
- Understanding of SaaS/Cloud solutions and technologies preferred
- Must be able to function and think under pressure and to articulate and solve complex problems
Experience/ Background
- Experience with Manufacturing Processes related to the Life Sciences and ISO regulated Industries
- Familiarity with manufacturing systems like MES/ERPs preferred
- In depth knowledge of Quality Management and Quality Processes related to the Life Sciences and ISO regulated Industries related to product development and commercialization processes, including the issues involved in complying with FDA regulations and ISO standards preferred
- Certification in ISO, ASQ, ISPE or other Quality/Manufacturing-focused areas preferred
- Experience with GMP\’s, and both quality content and training management preferred
- Experience with software solutions used by Regulatory Affairs and Quality Assurance in the life sciences and/or ISO industry preferred
Why Work Here?
#WhyWorkAnywhereElse
MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day.
We like to call it #TheBestTeamOnThePlanet.
Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can\’t be found elsewhere.
Which is why we say – #WhyWorkAnywhereElse?
To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs and company parties, you can\’t really go wrong. MasterControl should be your next career move!
Here Are Some Of The Benefits MasterControl Employees Enjoy
- 30 days annual leave, plus bank holidays (UK)
- Private Medical Insurance
- Group Life Insurance
- Pension Scheme
- Great Flexibility
- Wellness Programs
Applicants must be currently authorised to work in the UK
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Solutions Consultant- UK/Europe employer: Master Control
Contact Detail:
Master Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant- UK/Europe
✨Tip Number 1
Familiarise yourself with the specific compliance and quality management processes in the life sciences sector. Understanding the nuances of FDA regulations and ISO standards will help you speak confidently about how MasterControl's solutions can address customer needs.
✨Tip Number 2
Network with professionals in the life sciences and ISO regulated industries. Attend relevant industry events or webinars to connect with potential colleagues and customers, which can provide insights into their challenges and how MasterControl can help.
✨Tip Number 3
Prepare to demonstrate your technical knowledge during interviews. Be ready to discuss how you would configure and present MasterControl's products to meet specific client requirements, showcasing your problem-solving skills and ability to articulate complex solutions.
✨Tip Number 4
Research MasterControl’s current offerings and recent developments in their technology. Being well-informed about their products will allow you to engage in meaningful conversations and show your enthusiasm for the role and the company.
We think you need these skills to ace Solutions Consultant- UK/Europe
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Solutions Consultant position. Understand the key responsibilities and required skills, especially in life sciences and ISO regulated industries.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your knowledge of compliance processes, quality management, and any experience with SaaS or cloud solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to support sales efforts and provide technical demonstrations.
Showcase Communication Skills: Since outstanding communication is crucial for this role, ensure your application reflects your verbal and written communication skills. Use clear and concise language, and consider including examples of past presentations or training sessions you've conducted.
How to prepare for a job interview at Master Control
✨Understand the Industry
Make sure you have a solid grasp of the life sciences and ISO regulated industries. Familiarise yourself with key compliance issues, manufacturing processes, and the specific challenges faced by stakeholders in these sectors. This knowledge will help you speak confidently about how MasterControl's solutions can address their needs.
✨Showcase Your Communication Skills
As a Solutions Consultant, you'll need to communicate complex ideas clearly. Practice articulating your thoughts on technical subjects in a way that's easy to understand. Prepare to demonstrate your presentation skills, as you'll likely be asked to deliver a mock demonstration during the interview.
✨Prepare for Technical Questions
Expect in-depth questions about system and database infrastructure, as well as SaaS/Cloud technologies. Brush up on your technical knowledge and be ready to discuss how you would approach solving complex problems related to product functionality and customer requirements.
✨Demonstrate Problem-Solving Abilities
Be prepared to showcase your critical thinking and problem-solving skills. You might be presented with hypothetical scenarios or case studies relevant to the role. Think through your responses carefully, demonstrating how you would analyse the situation and propose effective solutions.
