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For Companies At a Glance
- Tasks: Lead service design initiatives and improve IT service delivery quality.
- Company: A top technology consulting firm in the UK with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on service management in both public and private sectors.
- Qualifications: Over 5 years of experience in ITSM and strong stakeholder management skills.
- Other info: Join a dynamic team and shape the future of service management.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology consulting firm in the UK is seeking an experienced ITSM Service Consultant. In this hybrid role, you will act as a trusted advisor, leading service design initiatives while working closely with stakeholders across public and private sectors.
You will be responsible for designing ITIL v4 practices and improving service delivery quality. Ideal candidates will have over 5 years of relevant experience and possess strong stakeholder management and consulting skills.
Join us to impact the future of service management!
ITSM Service Consultant: Strategy & Design (Hybrid UK) in Reading employer: Mastek
Contact Detail:
Mastek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Consultant: Strategy & Design (Hybrid UK) in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in ITIL v4 practices and service delivery.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace ITSM Service Consultant: Strategy & Design (Hybrid UK) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your ITIL v4 knowledge and any relevant consulting experience to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about service design and how your background aligns with our needs. Be specific about your achievements and how they relate to the responsibilities of the ITSM Service Consultant position.
Showcase Stakeholder Management Skills: Since this role involves working closely with various stakeholders, make sure to include examples of how you've successfully managed relationships in past roles. We want to see your ability to communicate effectively and build trust.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mastek
✨Know Your ITIL v4 Inside Out
Make sure you brush up on ITIL v4 practices before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in service design initiatives. This will show that you’re not just familiar with the framework but can also implement it effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in past projects. Think about specific challenges you faced and how you navigated them. This will demonstrate your ability to build relationships and influence decisions, which is crucial for this role.
✨Research the Company’s Projects
Take some time to look into the company’s recent projects and initiatives in the public and private sectors. Being able to reference their work during the interview will show your genuine interest and help you connect your experience to their needs.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask at the end of the interview. Focus on topics like their approach to service delivery quality or how they envision the future of service management. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
