At a Glance
- Tasks: Lead digital delivery teams and ensure high-quality outcomes for NHS services.
- Company: Join a pivotal role within NHS England, shaping the future of digital health.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on patient-critical national services.
- Why this job: Make a real difference in healthcare by driving innovative digital solutions.
- Qualifications: Experience in delivering NHS digital services and strong Agile expertise.
The predicted salary is between 60000 - 80000 £ per year.
The Program Manager is a senior digital delivery leader and seasoned Agile expert, accountable for embedding exceptional delivery practices across the Digital Prevention Services Portfolio. The role provides portfolio‑level leadership across multiple delivery teams and Delivery Managers, ensuring consistent, high‑quality outcomes while maintaining continuity of patient‑critical national services.
A core responsibility of this role is to lead and assure delivery readiness for supplier transition activities later this year, including mobilisation, handover, ethical‑wall operation within rainbow teams, knowledge transfer, and risk management. The post holder will operate with delegated authority, working closely with NHS England senior leadership, product and technical leads, and external suppliers to ensure stability, pace, and assurance. Prior experience delivering UK Government or NHS digital services is essential. Strong knowledge of GDS service standards and User‑Centred Design (UCD) is a significant advantage.
Strategic Delivery LeadershipProvide portfolio‑level accountability for delivery across Digital Prevention and Digital Screening services. Establish and maintain clear delivery control, including prioritisation, dependency management, risk and issue governance, and performance reporting. Own and maintain a rolling 12‑month delivery roadmap, aligned to quarterly objectives and NHS England strategic priorities. Act as a senior escalation point for complex delivery, commercial, and cross‑supplier issues.
Program Manager employer: Mastek
As a leading employer in the healthcare sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. Our commitment to professional development is evident through tailored growth opportunities and continuous training, particularly for those in senior positions like the Program Manager. Located at the heart of the NHS, we offer a unique chance to contribute to impactful digital services that enhance patient care while enjoying a supportive environment that values work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or digital services sector. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to Agile and delivery leadership. We recommend using the STAR method to structure your answers, showcasing your experience in managing complex projects.
✨Tip Number 3
Showcase your knowledge of GDS service standards and User-Centred Design during interviews. We want to see how you can apply these principles to improve patient-critical services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Program Manager role. Highlight your experience with Agile practices and any previous work with NHS or UK Government digital services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of GDS service standards and User-Centred Design.
Showcase Your Leadership Skills:As a Program Manager, leadership is key. In your application, share specific examples of how you've led teams or projects in the past. We love seeing how you've managed risks and ensured high-quality outcomes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mastek
✨Know Your Agile Stuff
As a Program Manager, you'll need to showcase your expertise in Agile methodologies. Brush up on key principles and be ready to discuss how you've successfully implemented Agile practices in previous roles. Think of specific examples where you led teams through transitions or overcame challenges using Agile.
✨Understand the NHS Landscape
Familiarise yourself with the NHS's digital services and GDS service standards. Be prepared to talk about your experience with UK Government or NHS projects. This will show that you not only understand the role but also the environment in which you'll be operating.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage risks. Prepare scenarios where you had to make tough decisions or navigate complex delivery issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Leadership Style
As a senior leader, it's crucial to convey your leadership style and how you motivate teams. Think about how you can demonstrate your ability to maintain high-quality outcomes while ensuring team cohesion. Share examples of how you've led diverse teams and managed stakeholder relationships effectively.
