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- Tasks: Lead user research projects and apply user-centred design methods.
- Company: Join Mastek, a purpose-driven organisation focused on innovation and inclusion.
- Benefits: Competitive salary, performance bonuses, flexible working, and professional development resources.
- Why this job: Make a real impact on diverse, high-stakes projects while fostering community and collaboration.
- Qualifications: Experience in agile user research and strong communication skills.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 48000 £ per year.
Mastek is seeking a User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders.
User-centred Design Projects
- Design and execute comprehensive user research approaches tailored to project objectives.
- Develop insightful, phase-specific deliverables that guide product and service design.
- Communicate complex research findings and project scopes clearly to diverse audiences, ensuring strategic alignment.
- Apply agile and UCD methodologies to bid processes, aligning with client visions.
Community Development
- Engage in developing the internal UCD community, fostering innovation and collaboration.
- Demonstratable experience in agile user research within complex programs.
- Proven track record of translating research into insights and solutions.
- Proficient in facilitating both virtual and physical collaborative sessions.
- Adept at navigating and clarifying complex, ambiguous project landscapes.
- Competence or interest in service and content/communication design enhances candidacy.
Competitive salary with performance-related bonuses, professional development budget and resources, choice of technological equipment (MacBook/Windows laptop), flexible working arrangements (remote or office-based), comprehensive healthcare and pension benefits, and the opportunity to engage with diverse, high-impact projects.
We’re a purpose‑driven organisation committed to creating positive impact and championing inclusion. You’ll join a culture that encourages innovation, collaboration, and continuous growth. Even if you don’t meet every requirement, we encourage you to apply — great talent comes from a variety of backgrounds. Your lived experience, unique strengths, and personal story matter — they help us design better outcomes for the communities we serve. We celebrate diversity of experience, knowledge, backgrounds, and perspectives, and believe these differences enable us to create meaningful impact. We are proud to be an equal opportunity employer and are committed to fairness and inclusion for all, regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital or partnership status, sexual orientation, gender identity, pregnancy or related conditions, or any other protected characteristic.
Work on innovative projects in the public sector. Apply now and help us build a more inclusive, digitally empowered future.
Experience Designer- Researcher in Manchester employer: Mastek
Contact Detail:
Mastek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Designer- Researcher in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects and methodologies. Make it visually appealing and easy to navigate, so hiring managers can see your expertise at a glance.
✨Tip Number 3
Prepare for interviews by practising common questions related to user-centred design and agile methodologies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Experience Designer- Researcher in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in user research and agile methodologies. We want to see how your unique skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Impact: When detailing your past experiences, focus on the impact of your work. Use specific examples that demonstrate how your research led to actionable insights or improved design outcomes. We love seeing how you’ve made a difference!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and ensure your writing is easy to understand. Remember, we’re looking for someone who can communicate complex ideas simply, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Mastek
✨Know Your User-Centred Design
Make sure you brush up on user-centred design principles and methodologies. Be ready to discuss how you've applied these in past projects, especially in agile environments. Mastek is looking for someone who can lead impactful projects, so showcasing your experience here will definitely set you apart.
✨Communicate Clearly
Since the role involves communicating complex research findings, practice explaining your past projects in a clear and concise manner. Use examples that demonstrate your ability to tailor your communication style to different audiences, as this will be crucial in aligning with client visions.
✨Showcase Your Collaborative Spirit
Mastek values collaboration, so be prepared to share experiences where you’ve facilitated sessions or worked with diverse stakeholders. Highlight any specific tools or techniques you used to foster innovation and engagement within teams, whether virtually or in person.
✨Embrace Your Unique Background
Don’t shy away from sharing your personal story and how your unique experiences have shaped your approach to user research. Mastek celebrates diversity, so showing how your background contributes to your perspective on design can make a strong impression.