At a Glance
- Tasks: Support and grow client relationships in the health sector while driving digital transformation projects.
- Company: Join Mastek, a purpose-driven organisation making a positive impact in healthcare.
- Benefits: Clear progression path, strong support from senior leaders, and a collaborative culture.
- Other info: Opportunity to develop towards a senior Client Partner role in a dynamic environment.
- Why this job: Be part of nationally critical health programmes and shape the future of digital services.
- Qualifications: Experience in public sector consulting or digital services sales, with strong communication skills.
The predicted salary is between 59576 - 70089 £ per year.
Mastek is seeking a Client Partner to support and grow our engagement across the Health Sector.
This is a junior‑to‑mid level role with experience in public sector consulting or digital services sales who is looking to deepen their account ownership and develop towards a senior Client Partner position.
You will work closely with senior account leads, delivery teams and capability leaders to identify opportunities, shape propositions and close consultancy‑led engagements particularly in User‑Centred Design (UCD), digital delivery, service transformation, data and assurance‑led programmes.
Typical deal sizes range up to £500k, often scoped as Statements of Work under existing frameworks and call‑off contracts.
Key Responsibilities
- Account & Relationship Management
- Build and develop trusted relationships across NHSE and DHSC, including digital, transformation, policy and delivery stakeholders.
- Act as a day‑to‑day commercial contact for assigned opportunities within the account.
- Support senior Client Partners in account planning, pipeline development and strategic positioning.
- Maintain a strong understanding of client priorities, delivery pressures and policy context.
- Business Development & Sale
- Identify, qualify and shape opportunities aligned to NHSE / DHSC priorities.
- Lead or support the sale of consultancy and delivery services, particularly:
- User‑Centred Design (UCD)
- Service design and discovery
- Agile delivery and digital transformation
- Assurance, governance and operating model support
- Own opportunities typically up to £500k, from initial engagement through to contract award.
- Coordinate bid responses, proposals and pricing with delivery, commercial and assurance teams.
- Navigate public sector procurement routes including G‑Cloud, DOS, CCS frameworks and call‑off contract.
- Proposition & Offer Development
- Work with capability leads to shape and articulate clear, outcome‑focused proposition.
- Translate client challenges into scoped, deliverable Statements of Work.
- Contribute to account‑specific propositions aligned to NHSE and DHSC priorities (e. g. service transformation, user‑centred delivery, assurance, live service improvement).
- Collaboration & Internal Leadership
- Act as a bridge between clients and delivery teams, ensuring solutions are realistic, well‑shaped and aligned to delivery capabilities.
- Support smooth mobilisation and handover from sales to delivery.
- Contribute to internal communities of practice, knowledge sharing and account learning.
Skills & Experience
- Around 8‑12 years’ experience in consulting, digital services or professional services sales within the UK public sector.
- Proven experience selling or supporting the sale of consultancy‑led engagements, ideally including UCD or digital delivery.
- Experience working with or selling into NHSE, DHSC, ALBs or NHS organisations.
- Understanding of public sector procurement and governance.
- Comfortable shaping opportunities and managing deals up to £500k.
- Strong written and verbal communication skills, with the ability to engage credibly with senior stakeholders.
- Experience working on or selling services aligned to GDS, NHS Service Standards or DDa T.
- Exposure to multi‑supplier environments and complex stakeholder landscape.
- Understanding of health policy, digital transformation or regulated delivery environment.
- What Success Looks Like
- A healthy, well‑shaped pipeline of opportunities within NHSE / DHSC.
- Consistent delivery of high‑quality Statements of Work that convert into successful engagement.
- Strong, trusted relationships with client stakeholders and internal delivery team.
- Clear progression towards owning larger opportunities and broader account responsibilities.
- Why Mastek
- Opportunity to work on nationally critical health and care programme.
- Strong support from senior Client Partners and experienced delivery leader.
- Clear progression path towards senior Client Partner and Account Lead role.
- A collaborative culture that values quality, integrity and long‑term client relationship.
- We are a purpose‑driven organisation committed to creating positive impact and championing inclusion.
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Client Partner – NHSE / DHSC in Leeds employer: Mastek
Mastek is an exceptional employer that values innovation and collaboration, particularly within the UK public sector. With a strong focus on employee growth, we offer competitive salaries, performance bonuses, and flexible working arrangements, allowing our team to thrive in a supportive remote environment. Join us in Leeds to be part of a dynamic culture that prioritises meaningful contributions and professional development.
