At a Glance
- Tasks: Lead delivery of innovative data/AI programmes and drive account growth across multiple sectors.
- Company: Join Mastek, a forward-thinking tech company focused on data and AI solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Dynamic role with opportunities to work with top-tier clients and cutting-edge technologies.
- Why this job: Make a real impact by shaping the future of data and AI in various industries.
- Qualifications: 10-15 years in data delivery with strong leadership and commercial skills.
The predicted salary is between 80000 - 100000 € per year.
Mastek is seeking a hands-on Program Lead with a strong Data/AI background to own delivery across multiple programs, deepen executive relationships, and drive account growth in BFS, HCLS, and Retail. The ideal leader blends program governance & delivery rigor with commercial acumen — able to mine whitespace, shape multi-tower opportunities (Data, GenAI, Cloud, Salesforce), and deliver measurable business value.
Key Responsibilities
- Program Ownership & Delivery Excellence: Own end-to-end delivery for a portfolio of data/AI programs (data platforms, lakehouse, MDM, analytics, GenAI/RAG, ML ops), ensuring on-time, on-budget outcomes with high CSAT. Establish governance cadence: steerco, RAID logs, budget/burn tracking, change control, risk mitigation, quality gates, benefits tracking. Drive delivery standardization: playbooks, reusable assets, estimation models, delivery metrics (velocity, defect density, SLA/OLA adherence).
- Client Leadership & Executive Engagement: Act as the strategic partner to client executives (CIO/CDO/CMO/Chief Data/Analytics Officers) and business leaders across BFS, HCLS, Retail. Translate strategy into an executable roadmap: data modernization, BI/AI re-platforming, GenAI copilots/agents, regulatory/compliance reporting (e.g., HIPAA, GxP, PCI, SOX). Lead value realization: define KPIs, benefits baselines, and Quarterly Value Reviews.
- Account Mining & Growth: Build and prosecute account plans: whitespace mapping, stakeholder maps, pursuit heatmaps, competitor positioning, and 2–3 quarter pipeline. Shape and close pursuits ($1M–$10M TCV): proposals, SoW, commercials, solution shaping with presales/CoEs, and partner co-sell (Azure/AWS/GCP/Snowflake/Databricks/Salesforce). Expand from pilot to program scale: land-and-expand motions, multi-tower expansion, managed services transitions.
- People Leadership: Lead cross-functional teams (onshore/offshore), including architects, data engineers, analysts, QA, and Scrum masters. Coach PMs/SDMs; drive talent planning, utilization, and billable leverage; enforce agile delivery best practices. Cultivate a high-performance culture with transparent metrics and continuous improvement.
- Operational & Financial Management: Own portfolio P&L: margin management, delivery efficiency, scope control, and revenue recognition hygiene. Forecast and manage capacity, hiring plans, and partner staffing.
Required Qualifications
- 10–15+ years in data & analytics delivery, including 5+ years leading multi-workstream programs or portfolios.
- Proven success delivering across data platforms/lakehouse, ETL/ELT (e.g., Spark, dbt), MDM, BI/analytics, ML/GenAI (RAG, LLMOps).
- Strong familiarity with Snowflake, Databricks, Azure/AWS/GCP data services, Kafka, Delta/Iceberg, Power BI/Tableau, and MLOps tooling.
- Demonstrated account growth and commercial ownership (SoW creation, pricing, margin, change orders).
- Executive presence: can influence C-suite and business stakeholders; excellent storytelling and negotiation skills.
- Domain fluency in BFS (digital banking, risk/compliance, fraud/AML, payments), HCLS (patient/member analytics, RWE/RWD, clinical data, HIPAA/GxP), and Retail (merchandising, supply chain, pricing/promo, loyalty, CDP).
- Experience scaling GenAI programs (copilots/agents, content generation, knowledge orchestration, retrieval pipelines).
- Partner ecosystem experience: Microsoft, AWS, Google, Snowflake, Databricks, Salesforce co-sell motions.
Delivery Lead employer: Mastek
Mastek is an exceptional employer that fosters a dynamic work culture, encouraging innovation and collaboration among its teams. With a strong focus on employee growth, Mastek offers extensive training and development opportunities, particularly in cutting-edge areas like Data and AI, ensuring that employees are well-equipped to lead transformative projects. Located in a vibrant industry hub, the company provides a unique advantage for professionals looking to make a significant impact while enjoying a supportive and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Delivery Lead role.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your past projects, especially those related to data/AI delivery. When you get the chance to chat with potential employers, let them see the tangible results you've achieved.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your experience in program governance and delivery excellence, as well as your ability to engage with C-suite executives.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Delivery Lead position!
We think you need these skills to ace Delivery Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Delivery Lead. Highlight your experience in data/AI delivery and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your experience with executive engagement and account growth.
Showcase Your Achievements:Quantify your successes! Whether it's improving delivery metrics or leading successful programs, we love to see numbers that demonstrate your impact. This helps us understand the value you can bring to our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Mastek
✨Know Your Data Inside Out
Make sure you brush up on your knowledge of data platforms, lakehouses, and MLOps tooling. Be ready to discuss specific projects you've led in these areas, as well as the tools you've used like Snowflake or Databricks. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Master the Art of Storytelling
When discussing your past experiences, frame them as stories that highlight your achievements and the impact you made. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you convey your executive presence and storytelling skills effectively.
✨Prepare for Executive Engagement
Since you'll be interacting with C-suite executives, practice how to translate complex technical details into business value. Think about how you can articulate the benefits of data modernization or AI initiatives in a way that resonates with business leaders. Tailor your examples to the BFS, HCLS, and Retail sectors.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading cross-functional teams and driving a high-performance culture. Share specific examples of how you've coached PMs or SDMs and implemented agile delivery best practices. This will demonstrate your capability to lead and inspire teams effectively.
