At a Glance
- Tasks: Support delivery teams in launching and improving the HPV Self-Testing service.
- Company: Join a leading tech consulting firm focused on impactful health services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user-centred design and continuous improvement.
- Why this job: Make a real difference in public health while developing your analytical skills.
- Qualifications: Experience as a Business Analyst in digital services, especially in government or NHS.
The predicted salary is between 55000 - 65000 € per year.
The Senior Business Analyst (BA) will play a critical role in supporting multidisciplinary delivery teams to successfully deliver the HPV Self‑Testing service into Private Beta, and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints.
The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical and policy stakeholders, translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services, with a strong understanding of agile, user‑centred delivery in complex, regulated environments.
Key Responsibilities- Service & User Analysis
- Work with UCD, Product and Clinical stakeholders to understand user needs, clinical requirements, and policy intent.
- Translate user research findings into clear service requirements, hypotheses, and acceptance criteria.
- Support the team to balance user needs, operational constraints, and clinical safety requirements.
- Agile Delivery Support
- Collaborate closely with Delivery Managers and Product Managers to refine and prioritise the backlog.
- Produce high‑quality user stories, process maps, and supporting artefacts suitable for Private Beta delivery.
- Ensure requirements are incrementally delivered, testable, and aligned to service outcomes.
- Private Beta Delivery
- Support delivery of the HPV Self‑Testing service into Private Beta, ensuring clear scope and success measures.
- Traceability between user needs, policy goals, and delivered features.
- Readiness for controlled live testing.
- Iteration & Continuous Improvement
- Analyse user feedback, support data, operational insights, and analytics gathered during Private Beta.
- Work with the team to adapt and refine service journeys based on evidence.
- Ensure learning is captured and informs subsequent delivery phases.
- Stakeholder Collaboration
- Act as a bridge between delivery teams and wider stakeholders including policy, clinical, operational and assurance groups.
- Facilitate workshops and structured conversations to resolve ambiguity and build shared understanding.
- Communicate complex information clearly to both technical and non‑technical audiences.
- Governance & Assurance
- Ensure business analysis outputs support compliance with GDS Service Standard and accessibility and inclusive design requirements.
- Support preparation for service reviews, show‑and‑tells, and assurance checkpoints.
- Essential
- Proven experience as a Business Analyst in Government and/or NHS digital services.
- Strong experience working in Agile, multidisciplinary teams.
- Demonstrated ability to translate user needs into clear, actionable requirements.
- Experience supporting Beta or Live digital services.
- Excellent stakeholder management and communication skills.
- Desirable
- Experience working on screening, prevention, or healthcare services.
- Familiarity with GDS Service Standard and service assessments.
- Experience interpreting user research and service analytics.
- Exposure to User‑Centred Design (UCD) practices.
This role directly supports the safe, effective, and inclusive rollout of an important preventative health service. Success will help improve cervical screening uptake, reduce inequalities in access, and ensure that learning from real users meaningfully shapes the future of the service.
Business Analyst (Tech Consulting) in City of London employer: Mastek
As a Senior Business Analyst in our London office, you will be part of a dynamic team dedicated to enhancing public health services through innovative digital solutions. We pride ourselves on fostering a collaborative work culture that values continuous learning and professional development, offering opportunities for growth within the government sector. With a commitment to inclusivity and user-centred design, you will play a vital role in shaping services that make a real difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Tech Consulting) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Showcase your skills with a portfolio or case studies. If you’ve worked on relevant projects, share them! It’s a great way to demonstrate your experience and thought process.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Business Analyst (Tech Consulting) in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Business Analyst. Highlight your experience in government digital services and agile environments, and don’t forget to showcase your ability to translate user needs into actionable requirements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the HPV Self-Testing service and how your skills align with the key responsibilities outlined in the job description. Keep it concise but impactful!
Showcase Your Stakeholder Skills:Since this role involves a lot of collaboration, make sure to highlight your experience in stakeholder management. Share examples of how you've effectively communicated complex information to both technical and non-technical audiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Mastek
✨Know Your User Needs
Before the interview, dive deep into understanding user needs and clinical requirements related to the HPV Self-Testing service. Be ready to discuss how you would translate user research findings into actionable requirements, as this will show your grasp of the role's core responsibilities.
✨Showcase Agile Experience
Make sure to highlight your experience working in Agile, multidisciplinary teams. Prepare examples of how you've collaborated with Delivery Managers and Product Managers to refine backlogs and produce high-quality user stories. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Practice explaining complex information in simple terms. You might be asked to communicate technical details to non-technical stakeholders, so being able to bridge that gap is crucial. Use examples from your past experiences where you successfully facilitated workshops or resolved ambiguities.
✨Prepare for Continuous Improvement Discussions
Be ready to discuss how you’ve used user feedback and operational insights to iterate on services. Think of specific instances where you adapted service journeys based on evidence, as this aligns perfectly with the role's focus on continuous improvement and learning.
