At a Glance
- Tasks: Lead business process transformation and optimise operations across digital programmes.
- Company: Dynamic consultancy firm focused on digital transformation and operational excellence.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Join a team of high performers and enjoy opportunities for growth.
- Why this job: Shape the future of business operations and drive impactful change.
- Qualifications: 10+ years in business analysis or process consultancy with strong stakeholder management skills.
The predicted salary is between 56700 - 69300 £ per year.
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Business Process Consultant
Leeds or London (3 days)
About the Role
We are seeking an experienced Business Process Consultantto lead business process transformation, target operating model design, operational readiness, and business transition activities across digital and cloud-enabled programmes.
This role is ideal for a process-focused professional who excels at analysing and optimising business operations, designing scalable operating models, and ensuring organisations are prepared to successfully adopt new digital services and ways of working.
You will work closely with product, engineering, architecture, operations, and business stakeholders to define, improve, and govern end-to-end business processes. Experience working within digital transformation, cloud, and enterprise technology environments is highly desirable.
Key Responsibilities
- Lead end-to-end business process analysis across digital and technology initiatives.
- Design and implement Target Operating Models (TOMs) that support efficient and scalable service delivery.
- Drive operational readiness activities, including readiness assessments, process validation, and go-live preparation.
- Establish and maintain process governance frameworks, ensuring clear ownership, accountability, and decision-making structures.
- Lead business transition activities to support the successful adoption of new systems, processes, and operating models.
- Collaborate with product, engineering, architecture, and change teams to translate business requirements into effective process solutions.
- Utilise BPMN to model, document, and optimise business processes across digital application and cloud engineering programmes.
- Facilitate workshops, stakeholder interviews, and process discovery sessions to capture and validate requirements.
- Identify process improvement opportunities and define KPIs to measure operational effectiveness.
- Ensure business processes support compliance, risk management, and quality standards.
- Manage competing priorities across multiple initiatives and stakeholder groups.
- Champion process improvement and operational excellence best practices.
Required Skills & Experience
- 10+ years of experience in Business Analysis, Business Process Consultancy, or Operational Transformation roles.
- Proven experience leading business process analysis and transformation within complex organisations.
- Strong experience designing and implementing Target Operating Models and process governance frameworks.
- Expertise in BPMN process modelling and process optimisation methodologies.
- Experience leading operational readiness and business transition activities for digital or technology-enabled programmes.
- Strong stakeholder management skills with the ability to influence senior business and technology leaders.
- Experience working within Digital Application and Cloud Engineering environments.
- Strong analytical, problem-solving, and documentation skills.
- Ability to bridge business and technology teams in a techno-functional capacity.
- Experience managing multiple workstreams while maintaining focus on business outcomes.
Preferred Experience
- Experience supporting enterprise digital transformation and modernisation programmes.
- Understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).
- Experience working within Agile or hybrid delivery environments.
- Familiarity with continuous improvement methodologies and operational performance management.
- Experience working across regulated or complex enterprise environments.
Qualifications
- Bachelor's degree in Business, Information Systems, Engineering, Technology, or a related discipline (or equivalent experience).
- Business Analysis, BPMN, Lean, Six Sigma, or related professional certifications are advantageous.
Why Join Us?
- Play a key role in shaping and improving business operations across strategic digital programmes.
- Work with high-performing business, product, and technology teams.
- Influence operating model design and organisational transformation initiatives.
- Drive meaningful business change and operational improvements.
- Enjoy opportunities for professional development within a collaborative and innovative environment.
If you are passionate about improving business processes, enabling successful transformation, and delivering measurable operational outcomes, we would love to hear from you.
Business Process Consultant employer: Mastek Limited
As a Consultant at our Leeds location, you will thrive in a dynamic hybrid work environment that fosters collaboration and innovation. We prioritise employee growth through mentorship opportunities and a commitment to quality processes, ensuring that you can develop your skills while contributing to impactful projects. Join us to be part of a supportive team that values communication and embraces Agile methodologies, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Consultant
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Process Consultant at Mastek Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Mastek Limited or be willing to refer you for that Business Process Consultant position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Mastek Limited who’s on the lookout for their next Business Process Consultant star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Process Consultant role at Mastek Limited!
We think you need these skills to ace Business Process Consultant
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Mastek Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Mastek Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Mastek Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
