At a Glance
- Tasks: Bridge business goals and tech delivery, turning complex needs into clear solutions.
- Company: Join Massive Rocket, a dynamic company fostering ownership and collaboration.
- Benefits: Enjoy remote work, career growth, and a supportive culture.
- Other info: Remote-first environment with opportunities for fast learning and progression.
- Why this job: Make a real impact while working with innovative teams across Europe and beyond.
- Qualifications: 5+ years as a Business Analyst with strong Agile and CRM experience.
Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.
As a Technical Business Analyst at Massive Rocket, you'll bridge the gap between business objectives and technical delivery, helping clients and internal teams turn complex requirements into clear, actionable solutions. You'll work across CRM, customer data, Martech, and engineering teams to understand business challenges, shape use cases and customer journeys, define requirements, and ensure initiatives are ready for delivery. You'll act as a trusted partner to stakeholders throughout the delivery lifecycle, bringing structure and clarity to complex problems while keeping business outcomes and technical feasibility aligned. This role is ideal for someone who combines strong Business Analysis fundamentals with a practical understanding of customer data, CRM, CDPs, integrations, and Agile delivery.
What Will You Do?
- Lead workshops and stakeholder sessions to understand business objectives, challenges, use cases, and requirements
- Translate business needs into clear requirements, epics, features, user stories, acceptance criteria, process flows, and backlog items
- Work with Product Owners and delivery teams to manage, refine, and prioritise backlogs based on business value and technical dependencies
- Analyse customer journeys, data flows, APIs, integrations, and platform interactions to identify dependencies, risks, and opportunities
- Partner closely with CRM, Data, Engineering, and Solution teams to ensure requirements are understood and delivered as intended
- Support the design of customer journeys, audience strategies, segmentation, personalisation, and lifecycle marketing use cases
- Facilitate alignment between technical and non-technical stakeholders, proactively identifying blockers and driving resolution
- Participate in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
- Continuously improve requirements, documentation, delivery processes, and ways of working across client engagements.
What Makes You a Great Fit
- 5+ years of experience as a Business Analyst, with experience supporting Product Ownership or Agile delivery teams
- Strong experience gathering, analysing, and documenting business, functional, technical, and data requirements within complex enterprise environments
- Proven ability to translate business requirements into actionable user stories, acceptance criteria, process flows, and prioritised backlogs
- Strong understanding of customer data, integrations, APIs, CDPs, identity resolution, CRM, and customer engagement ecosystems
- Experience working with platforms such as Braze, Databricks, Snowflake, mParticle, Hightouch, Segment, or similar Martech and customer data technologies
- Good understanding of customer journeys, audience segmentation, personalisation, lifecycle marketing, and customer engagement use cases
- Strong workshop facilitation, stakeholder management, communication, and analytical skills, with confidence working across technical and senior business stakeholders
- Comfortable challenging assumptions, identifying dependencies, and bringing clarity to ambiguous or complex problems
- Experience using tools such as Jira, Confluence, Miro, Lucidchart, or similar delivery and collaboration platforms
- English proficiency at C1 level
Desirable
- Experience working in a consultancy, digital agency, or embedded client delivery environment
- Experience supporting Product Owners or performing Product Owner responsibilities
- Background in CRM, Martech, loyalty, retail, travel, airline, or other B2C environments
- Familiarity with customer analytics, experimentation, and performance measurement frameworks
- Experience supporting customer journey orchestration, personalisation, customer data strategy, or identity resolution programmes
- Understanding of broader Martech and AdTech ecosystems and how they connect with customer data platforms
Why You’ll Love Working Here
- Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else
- A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win
- A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond
- Remote‑First for Life – Work from wherever you feel your best
- Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter
- Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable
A Few Things to Know Before We Get Started
- Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work
- Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment
- ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)
- References – We may request two references, so have names, relationships, and contact details ready
- For Contractors – Proof of incorporation and up‑to‑date insurance is required
A Quick Note on Applications
We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Technical Business Analyst (9 months FTC) employer: Massive Rocket
At Massive Rocket, we pride ourselves on fostering a culture of ownership, collaboration, and growth, making us an exceptional employer for those looking to make a meaningful impact. Our remote-first approach allows you to work from anywhere while enjoying the support of a global team dedicated to your success, alongside clear career progression opportunities and a commitment to personal development. Join us to experience a workplace that values your contributions and offers the chance to thrive in a fast-paced, innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst (9 months FTC)
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Massive Rocket, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Technical Business Analyst (9 months FTC)
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Massive Rocket.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Massive Rocket. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Massive Rocket
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
