Visual Merchandiser

Full time Position

Reporting to: General Manager / Department Manager

Key Responsibilities

• To maximise sales through product display in line with Company guidelines and through commercial awareness.
• Ensure all new stock (clothing, shoes and accessories) is merchandised in accordance with the Company photographs provided, and in a timely manner.
• Ensure the shop floor is replenished (clothing, shoes and accessories) throughout the day and when instructed to do so by the Manager.
• Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs.
• Assist with the training and development of all store employees on product knowledge, image and collections.
• Liaise with the Regional Merchandiser and General Manager to carry out regular and appropriate floor moves in all sections.
• Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store.
• Demonstrates commercial analyses and reacts to information.
• Give feedback about the product to the Managers, Regional Merchandiser and Head Office (VM Department, Accessories Department and Shoes Department).
• Knowledge of the products on the shop floor and stockroom levels.
• Guarantee adequate lighting in store to merchandise the product.
• Mannequin handle and display of stock change to guarantee image of collections is up to date.
• Participate in store openings when required.
• Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone.
• Complete other tasks as necessary to support the overall store.
• Be available for Cashiers should they request help.
• Ensure effective communication with the Management Team at all times.
• Comply with the Company Health & Safety Policy at all times.
• Mannequin handling, styling and outfit building to suit commercial and images requirements of brand.
• Competitor Analysis - to ensure the brand is meeting the needs of our customer, and to maximise revenue through commercial actions based on CA.

Experience and Qualifications

• Previous fashion retail experience.
• Excellent customer service.
• Supervisory experience is desirable.
• Previous mentoring and/or coaching skills desirable.

Skills and Attitudes

• Strong communication and interpersonal skills.
• Ability to lead by example, motivate and develop staff.
• Commitment to excellent customer service.
• Ability to work under pressure.
• Good interpersonal skills.
• Strong initiative and self-motivation.
• Strong time management and organisational skills.
• Strong team management.
• Strong KPI analysis to help to improve sales of the store (Ranking analysis).
• Commitment to excellent customer service skills.