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- Tasks: Handle and investigate insurance claims while ensuring compliance and negotiating settlements.
- Company: Join a dynamic insurance firm focused on quality service and client satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to excellence and innovation.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: Experience in liability claims handling and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
My client are looking to recruit experienced Liability Claims Handlers to join their Casualty teams. You will provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurers claims handling philosophy. Hybrid working office attendance required once a week.
Key duties:
- Establish if cover is in place for the claim, record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded.
- Investigate claims either directly via desktop, or by instructing loss adjusters.
- Make decisions on liability and negotiate claim settlements.
- Ensure compliance with all legal timescales and client SLAs.
Key requirements:
- Liability Claims Handling experience.
- A professional and adaptable communication style both written and verbal.
- Efficient administrative skills.
- Strong numeracy, literacy, and IT skills.
- Experience of policy wording and terms and conditions, indemnity processes.
- Modern claims practice; The Civil Procedure Rules; MOJ protocols; Current case law and assessment of personal injury valuation and negotiations.
Along with our client, we are committed to a diverse work environment.
Claims Handler in Stoke-on-Trent employer: Massenhove Recruitment
Contact Detail:
Massenhove Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of liability claims and current case law. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether in person or online, make sure to highlight your experience with claims handling and your understanding of policy wording. We want to see how you can add value to their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing familiar names when we review applications!
We think you need these skills to ace Claims Handler in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in liability claims handling. We want to see how your skills match the key requirements listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Claims Handler role. Be sure to mention your professional communication style and any specific achievements in claims handling that demonstrate your expertise.
Show Off Your Administrative Skills: Since efficient administrative skills are crucial for this role, make sure to highlight any relevant experience you have. Whether it’s managing data or using digital systems, we want to know how you keep things organised and accurate!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Claims Handler position. Plus, it’s super easy!
How to prepare for a job interview at Massenhove Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of liability claims and the specific processes involved. Familiarise yourself with the Civil Procedure Rules and any relevant case law, as this will show that you're serious about the role and understand the industry.
✨Show Off Your Communication Skills
Since a professional and adaptable communication style is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with clients or colleagues in past roles, especially in tricky situations.
✨Demonstrate Your Decision-Making Ability
Be ready to discuss how you approach making decisions on liability and negotiating settlements. Think of specific instances where you had to weigh options and make a call, and be prepared to explain your thought process during the interview.
✨Get Comfortable with Digital Tools
Since you'll be using a digital claims-handling system, it’s a good idea to highlight your IT skills. If you have experience with similar systems, mention it! If not, show your willingness to learn and adapt to new technologies quickly.