Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and collect insurance premium payments while ensuring accurate account reconciliation.
- Company: Join a leading player in the Lloyds Market Insurance sector.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and skill development.
- Why this job: Be a key player in financial operations, making a real impact on customer satisfaction.
- Qualifications: Credit control experience, strong communication skills, and a knack for negotiation are essential.
- Other info: Experience with Open Gi system is a plus, but not required.
The predicted salary is between 36000 - 60000 £ per year.
Credit Controller Lloyds Market Insurance Job Market Insurance Credit Control Credit Controller About the role You will be responsible for ensuring that the financial flow remains smooth and that all accounts are maintained and reconciled accurately ensuring the accurate collection and allocation of payments. This role is key in ensuring timely payments and settlements, managing aged debt, and overseeing policy cancellations when necessary. Credit Controller Key duties Manage and actively collect insurance premium payments via telephone, email and text message Prepare and process insurer settlements accurately in line with agreed terms and timelines. Reconciling account / processing and allocating client payments Negotiating and maintaining payment plans Producing and sending out Broker Statements / Assisting in producing bordereaux Query resolution Chasing aged debt Credit Controller Key requirements Credit control experience ideally working within the insurance industry Excellent verbal and written communication Empathetic approach to vulnerable customers Excellent negotiation skills Understanding of regulatory standards and practices Microsoft Excel knowledge Experience using Open Gi system advantageous but not essential Good understanding of premium finance products advantageous but not essential
Credit Controller - Insurance Market employer: Massenhove Recruitment
Contact Detail:
Massenhove Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Insurance Market
✨Tip Number 1
Familiarize yourself with the Lloyds Market Insurance landscape. Understanding the specific challenges and regulations in this sector will help you stand out during conversations with us.
✨Tip Number 2
Brush up on your negotiation skills! Since negotiating payment plans is a key part of the role, being able to demonstrate your ability to handle difficult conversations can make a big difference.
✨Tip Number 3
Showcase your empathy when dealing with vulnerable customers. We value an empathetic approach, so think of examples where you've successfully managed sensitive situations in the past.
✨Tip Number 4
Get comfortable with Microsoft Excel and any relevant software like Open Gi. Being proficient in these tools will not only help you in the role but also impress us during the interview process.
We think you need these skills to ace Credit Controller - Insurance Market
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience, especially within the insurance industry. Emphasize relevant skills such as negotiation and communication, and include any specific software knowledge like Microsoft Excel or Open Gi.
Craft a Strong Cover Letter: In your cover letter, express your understanding of the role and its key duties. Mention your empathetic approach to customer interactions and provide examples of how you've successfully managed aged debt or negotiated payment plans in the past.
Highlight Relevant Experience: When detailing your work history, focus on roles that involved financial management, account reconciliation, and customer communication. Use metrics where possible to demonstrate your success in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Massenhove Recruitment
✨Show Your Credit Control Experience
Be prepared to discuss your previous experience in credit control, especially within the insurance industry. Highlight specific examples where you successfully managed collections and reconciled accounts.
✨Demonstrate Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. Consider how you would explain complex financial concepts to clients or colleagues.
✨Prepare for Negotiation Scenarios
Think of past situations where you had to negotiate payment plans or resolve disputes. Be ready to share these experiences and discuss your approach to maintaining positive relationships with clients.
✨Understand Regulatory Standards
Familiarize yourself with the regulatory standards and practices relevant to the insurance market. Being able to discuss these during the interview will demonstrate your knowledge and commitment to compliance.
