At a Glance
- Tasks: Handle and negotiate liability claims while providing top-notch service to clients.
- Company: Join a leading insurance firm with a commitment to diversity and inclusion.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on career development.
- Why this job: Make a real difference in people's lives by resolving claims effectively.
- Qualifications: Experience in liability claims handling and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
My client are looking to recruit experienced Liability Claims Handlers to join their Casualty teams. You will provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurers claims handling philosophy. Hybrid working - office attendance required once a week.
Key duties:
- Establish if cover is in place for the claim, record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded.
- Investigate claims either directly via desktop, or by instructing loss adjusters.
- Make decisions on liability and negotiate claim settlements.
- Ensure compliance with all legal timescales and client SLAs.
Key requirements:
- Liability Claims Handling experience.
- A professional and adaptable communication style - both written and verbal.
- Efficient administrative skills.
- Strong numeracy, literacy, and IT skills.
- Experience of policy wording and terms and conditions, indemnity processes.
- Modern claims practice; The Civil Procedure Rules; MOJ protocols; Current case law and assessment of personal injury valuation and negotiations.
Along with our client, we are committed to a diverse work environment.
Claims Handler employer: Massenhove Recruitment
As a Claims Handler with our client, you will be part of a dynamic team that values quality service and professional growth. With a hybrid working model and a commitment to diversity, the company fosters a supportive work culture where your contributions are recognised and rewarded. Enjoy opportunities for career advancement while working in a collaborative environment that prioritises employee well-being and development.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of liability claims and current case law. We recommend practising common interview questions with a mate to boost your confidence and ensure you can showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Claims Handler role! We’ve got all the latest openings, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your experience in liability claims handling and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your professional communication style aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to showcase your administrative skills and IT proficiency in your application. Mention any experience with digital claims-handling systems or compliance with legal timescales, as these are key for us in this role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Massenhove Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of liability claims and the specific processes involved. Familiarise yourself with the Civil Procedure Rules and any relevant case law, as this will show that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
Since a professional communication style is key for a Claims Handler, practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively communicated in past roles, especially when negotiating settlements or dealing with clients.
✨Demonstrate Your Administrative Prowess
Be ready to discuss your administrative skills and how you manage data accurately. Bring examples of how you've used digital systems in previous jobs, as this will highlight your efficiency and attention to detail, which are crucial for handling claims.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various claims situations, including assessing liability and making decisions under pressure. This will help you demonstrate your problem-solving abilities and adaptability.