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- Tasks: Lead and inspire a team of Subsidence Engineers to deliver exceptional insurance claim services.
- Company: Dynamic insurance firm focused on innovation and customer care.
- Benefits: Home-based role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by guiding a talented team and improving customer experiences.
- Qualifications: Degree in Civil Engineering, Structural Engineering, or related field required.
- Other info: Join a diverse workforce committed to equality and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a dynamic professional to lead and inspire their Subsidence Engineers and Technical Team, delivering exceptional services for both domestic and commercial insurance claims. In this pivotal role, you'll ensure streamlined processes, compliance with SLAs, and outstanding customer experiences.
Key duties
- Technical Leadership: Oversee complex insurance claims, guiding your team to deliver accurate assessments and effective solutions.
- On-Site Expertise: Occasionally support surveying services and visit damaged properties to evaluate technical and insurance requirements for reinstating buildings.
- Strategic Impact: Drive operational efficiency while maintaining the highest standards of professionalism and customer care.
- Lead and develop a team of desk-based engineers and a technical field team.
- Attend client meetings and represent the company professionally.
- Drive performance to meet SLA targets and audit requirements.
- Provide training and technical guidance to internal teams and external surveyor networks.
- Production of management information on a monthly basis.
- Manage a portfolio of complex subsidence claims from inspect to resolution.
- Promote best practice and continuous improvement within the Subsidence Operations team.
- To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
Key requirements
- Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
- Enthusiastic.
- Excellent communication skills and articulation.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Subsidence Technical Team Manager - Home Based in Yorkshire employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Technical Team Manager - Home Based in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and engineering sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in managing subsidence claims and leading teams.
✨Tip Number 3
Showcase your technical skills! Bring examples of past projects or challenges you've overcome in subsidence management. This will demonstrate your capability to handle complex claims effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Subsidence Technical Team Manager - Home Based in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Technical Team Manager role. Highlight your leadership experience and any relevant technical expertise to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and manage complex projects. Numbers and outcomes speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to subsidence and insurance claims. Be ready to discuss specific cases or scenarios where you've successfully managed complex claims, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've inspired and developed others in previous positions. Highlight any training or mentoring experiences that demonstrate your ability to drive performance and foster a positive team environment.
✨Understand the Company Culture
Research the company’s values and mission. During the interview, align your answers with their commitment to diversity and customer care. This shows that you’re not just a fit for the role, but also for the company culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to continuous improvement or how they measure success in the team. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
