At a Glance
- Tasks: Support underwriting teams and ensure high-quality service in a dynamic insurance environment.
- Company: Fast-growing Managing General Agent (MGA) with a focus on diverse insurance products.
- Benefits: Hybrid working, competitive salary, and opportunities for career growth in insurance operations.
- Other info: Diverse and inclusive workplace committed to fairness and respect for all.
- Why this job: Join a passionate team and make a real impact in the heart of the insurance industry.
- Qualifications: Experience in insurance, strong organisational skills, and excellent communication abilities.
The predicted salary is between 24169 - 24169 £ per year.
My client are a fast-growing Managing General Agent (MGA) specialising in a diverse range of insurance products, and they are looking for a proactive and detail-oriented Underwriting Operations Technician to join their team. This is a fantastic opportunity for someone passionate about client service and eager to work at the heart of the insurance industry. You will collaborate with underwriters, brokers, and other key stakeholders to deliver exceptional service and contribute to ongoing growth.
Key duties
- Support the underwriting teams in delivering a high quality service
- Enter risk and policy data into the relevant operating systems within defined Service Level Agreements
- Issuing policy documentation, producing and checking slips and endorsements within defined Service Level Agreements
- Ensure all documentation is saved within the relevant management storage folders
- Reviewing and resolving queries around receipt of claim premium
- Undertake peer reviews and quality assurance checks within defined Service Level Agreements
- Maintain close communication with brokers to obtain client information, resolve queries, and ensure compliance with Service Level Agreements
- Ensure all tasks are completed for month-end and close
- Attend team meetings to build and maintain internal relationships and continued understanding of the business
- Assist with training of new team members when required
- Take ownership of identifying inefficiencies within operations and leading transformation initiatives to drive efficiency and effectiveness within the team
- Proactively identify, address, and rectify any operational errors to maintain the integrity of data and processes
Key requirements
- Previous experience working in an insurance environment, with a desire to forge a management career within Insurance Operations
- Highly organised and able to manage multiple tasks efficiently, ensuring attention to detail and accuracy
- Strong analytical and problem-solving skills, with the ability to handle complex queries and find effective solutions
- Excellent written and verbal communication skills, able to collaborate with various stakeholders
- Able to work within a team environment, supporting colleagues to meet business objectives
- MS Office Excel, Word and Outlook
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Underwriting Operations Technician employer: Massenhove Recruitment Ltd
Massenhove Recruitment Ltd is an excellent employer, offering a dynamic work environment in Birmingham where teamwork and professional growth are at the forefront. Employees benefit from comprehensive training, a supportive culture that encourages collaboration, and opportunities for career advancement within the litigation field, making it a rewarding place to develop your skills and make a meaningful impact.
Contact Details:
Massenhove Recruitment Ltd Recruitment Team
