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- Tasks: Lead a dynamic team to manage complex insurance claims and deliver exceptional customer service.
- Company: Join a forward-thinking insurance company committed to diversity and excellence.
- Benefits: Home-based role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by guiding a talented team and improving customer experiences.
- Qualifications: Degree in Civil Engineering, Structural Engineering, or related field; strong communication skills.
- Other info: Promote best practices in a supportive and inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a dynamic professional to lead and inspire their Subsidence Engineers and Technical Team, delivering exceptional services for both domestic and commercial insurance claims. In this pivotal role, you'll ensure streamlined processes, compliance with SLAs, and outstanding customer experiences.
Key duties
- Technical Leadership: Oversee complex insurance claims, guiding your team to deliver accurate assessments and effective solutions.
- On-Site Expertise: Occasionally support surveying services and visit damaged properties to evaluate technical and insurance requirements for reinstating buildings.
- Strategic Impact: Drive operational efficiency while maintaining the highest standards of professionalism and customer care.
- Lead and develop a team of desk-based engineers and a technical field team.
- Attend client meetings and represent the company professionally.
- Drive performance to meet SLA targets and audit requirements.
- Provide training and technical guidance to internal teams and external surveyor networks.
- Production of management information on a monthly basis.
- Manage a portfolio of complex subsidence claims from inspect to resolution.
- Promote best practice and continuous improvement within the Subsidence Operations team.
- To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
Key requirements
- Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
- Enthusiastic Excellent communication skills and articulation.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Locations
Subsidence Technical Team Manager - Home Based in Leeds, Yorkshire employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Technical Team Manager - Home Based in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and engineering sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in managing subsidence claims and leading teams.
✨Tip Number 3
Showcase your technical skills! Bring examples of past projects or challenges you've overcome in subsidence management. This will demonstrate your capability to lead and inspire your future team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Subsidence Technical Team Manager - Home Based in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Technical Team Manager role. Highlight your leadership experience and any relevant technical expertise to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team in the insurance claims sector and how you can drive operational efficiency while maintaining high standards.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through so we can get a sense of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to subsidence and insurance claims. Be ready to discuss specific cases or scenarios where you've successfully managed complex claims, as this will show your expertise and leadership skills.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past, especially in high-pressure situations. Highlight your ability to inspire and develop others, as well as how you’ve driven performance to meet targets. This is crucial for the role!
✨Understand the Company Culture
Familiarise yourself with the company's values and commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive work environment and promote best practices within the team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s processes, team dynamics, and future goals. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
