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- Tasks: Lead and inspire a team to manage complex insurance claims and deliver exceptional service.
- Company: Dynamic insurance firm focused on innovation and customer care.
- Benefits: Home-based role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by guiding a talented team and improving customer experiences.
- Qualifications: Degree in Civil Engineering, Structural Engineering, or related field required.
- Other info: Join a diverse workforce committed to equality and respect.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a dynamic professional to lead and inspire their Subsidence Engineers and Technical Team, delivering exceptional services for both domestic and commercial insurance claims. In this pivotal role, you'll ensure streamlined processes, compliance with SLAs, and outstanding customer experiences.
Key duties
- Technical Leadership: Oversee complex insurance claims, guiding your team to deliver accurate assessments and effective solutions.
- On-Site Expertise: Occasionally support surveying services and visit damaged properties to evaluate technical and insurance requirements for reinstating buildings.
- Strategic Impact: Drive operational efficiency while maintaining the highest standards of professionalism and customer care.
- Lead and develop a team of desk-based engineers and a technical field team.
- Attend client meetings and represent the company professionally.
- Drive performance to meet SLA targets and audit requirements.
- Provide training and technical guidance to internal teams and external surveyor networks.
- Production of management information on a monthly basis.
- Manage a portfolio of complex subsidence claims from inspect to resolution.
- Promote best practice and continuous improvement within the Subsidence Operations team.
- To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
Key requirements
- Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
- Enthusiastic.
- Excellent communication skills and articulation.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Subsidence Technical Team Manager - Home Based in Humber employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Technical Team Manager - Home Based in Humber
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and engineering sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in managing subsidence claims and leading teams.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully led teams and improved processes in previous roles. This will demonstrate your capability to drive performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Subsidence Technical Team Manager - Home Based in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Subsidence Technical Team Manager. Highlight your experience in managing teams and handling complex insurance claims, as well as any relevant qualifications like Civil or Structural Engineering.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your skills align with our mission at StudySmarter. Don’t forget to mention your commitment to delivering exceptional customer experiences.
Showcase Your Leadership Skills: As a potential leader, we want to see how you inspire and develop your team. Share examples of how you've driven performance and promoted best practices in previous roles. This will help us understand your strategic impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to subsidence and insurance claims. Be ready to discuss specific cases or scenarios where you've successfully managed complex claims, as this will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure situations. Highlight your ability to inspire and develop others, as well as how you’ve driven performance to meet targets. This is crucial for a role that involves managing a team of engineers.
✨Understand the Company Culture
Research the company’s values and mission. Be prepared to discuss how your personal values align with theirs, particularly around diversity and inclusion. This shows that you’re not just a fit for the role, but also for the company as a whole.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company's approach to continuous improvement. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.
