Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and resolve insurance claims while ensuring excellent client service.
- Company: Join a dynamic insurance firm dedicated to high-quality claims management.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a role that values customer satisfaction and continuous improvement.
- Qualifications: Experience with various claim types is a plus; Cert CII qualification preferred.
- Other info: Opportunity for monthly broker meetings to enhance your professional network.
The predicted salary is between 28800 - 43200 £ per year.
Claims Handler
Job Market: Insurance Claims
Claims Handler: About the role
To provide proactive management of claims in order to achieve high levels of satisfaction for the insured and broker through high quality claim management, resolution and excellent client service.
Claims Handler Key requirements
Processing all classes of claims in an efficient and timely manner to achieve prompt resolution and settlement by working closely with insurers, TPAs and loss adjusters.
Liaise with clients, insurers, loss adjusters and other relevant parties when acting as the agent of a client during claims.
To liaise with colleagues to identify improvements in internal and external claims processes & procedures.
Manage claims from cradle to grave, assessing liability, preparing the claim for the insurer to settle & making sure that all parties involved are kept up to date with any information.
Monthly broker meetings for those who have a larger number of claims.
Ensuring the customer is treated fairly and that they receive excellent service accordance with industry and company guidelines.
Maintaining quality and customer service standards keeping accurate records and ensuring client records on our software are up to date.
Claims Handler- Desirable requirements
Experience and ability to deal with a variance of claim types including Liability & Commercial Claims
Experience using Acturis
Cert CII qualified
Claims Handler in Sidcup employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Sidcup
✨Tip Number 1
Familiarise yourself with the insurance claims process, especially focusing on liability and commercial claims. Understanding these areas will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work as claims handlers. Engaging with them can provide you with valuable insights and potentially lead to referrals for job openings at StudySmarter.
✨Tip Number 3
Stay updated on industry trends and changes in regulations that affect claims handling. This knowledge will help you stand out as a candidate who is proactive and well-informed, which is crucial for a role at StudySmarter.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle various claims scenarios. Being able to articulate your thought process and problem-solving skills will impress interviewers and show that you're ready for the challenges of the role.
We think you need these skills to ace Claims Handler in Sidcup
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with the key requirements mentioned in the job description, such as managing claims efficiently and liaising with various parties.
Tailor Your CV: Customise your CV to highlight relevant experience in handling different types of claims, particularly Liability and Commercial Claims. Emphasise any qualifications like Cert CII that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your ability to manage claims from start to finish. Use specific examples from your past experiences to demonstrate how you meet the desirable requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Claims Handler.
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Claims
Familiarise yourself with different types of claims, especially Liability and Commercial Claims. Be prepared to discuss your experience with these claim types and how you've managed them in the past.
✨Demonstrate Client-Centric Approach
Showcase your ability to provide excellent client service. Prepare examples of how you've ensured customer satisfaction and handled difficult situations while maintaining a fair approach.
✨Highlight Process Improvement Skills
Be ready to discuss any experiences where you've identified and implemented improvements in claims processes. This shows your proactive nature and commitment to enhancing efficiency.
✨Prepare for Team Collaboration Questions
Since liaising with colleagues is crucial, think of examples that demonstrate your teamwork skills. Discuss how you’ve worked with others to achieve common goals in claims management.
