At a Glance
- Tasks: Support brokers by placing commercial and personal lines business efficiently.
- Company: Dynamic insurance firm focused on customer service and relationship building.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to fairness and respect.
- Why this job: Join a team that values your input and helps you grow in the insurance industry.
- Qualifications: 4+ years in insurance broking, strong technical knowledge, and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
This is an excellent opportunity for an individual with experience in insurance broking or account handling who is driven by delivering excellent customer service, finding solutions and has a passion for winning and securing business.
You will be placing commercial and personal lines business on behalf of other brokers, acting as a key support function to ensure risks are placed efficiently and effectively in the market. You will be the first point of contact for new and existing brokers requiring assistance in placing risks. The primary focus is on delivering excellent service, building strong broker and insurer relationships, and providing expert guidance on coverage and market solutions.
Key duties:- Respond to broker queries and placement requests promptly and professionally.
- Take full ownership of enquiries and quotation requests.
- Provide technical guidance and market insight to support brokers with both commercial and personal lines placements.
- Develop and maintain strong relationships, ensuring consistent engagement and high levels of satisfaction.
- Arrange and conduct regular meetings with brokers (virtual, telephone, or face-to-face where appropriate).
- Maintain up-to-date knowledge of compliance requirements, market developments, and internal processes.
- Engage with insurers where necessary to support placements, promote insurer capabilities, and assist with bespoke schemes.
- Minimum of 4 years experience within an insurance broking or insurer environment.
- Experience across both Commercial and Personal Lines.
- Working towards or completion of Cert CII (or willingness to obtain).
- Strong technical knowledge of insurance products, insurer market appetite and market practices.
- Experience using Acturis (ideally) and/or familiarity with broking and insurer systems.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Locations
Insurance Broker in Chelmsford, Essex employer: Massenhove Recruitment Ltd
As an Insurance Broker with a focus on delivering exceptional customer service, we pride ourselves on fostering a supportive and inclusive work culture that values diversity and encourages professional growth. Our flexible working options, including WFH, remote, hybrid, and office-based roles in Kent, allow employees to balance their personal and professional lives while engaging in meaningful work that directly impacts our clients and the market. Join us to be part of a dynamic team where your expertise is valued, and you can build lasting relationships within the industry.
Contact Details:
Massenhove Recruitment Ltd Recruitment Team
