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For Companies At a Glance
- Tasks: Manage relationships with 60-100 insurance brokers and provide top-notch customer service.
- Company: Join a dynamic team in the heart of London, focused on growth and collaboration.
- Benefits: Enjoy a vibrant work culture, opportunities for networking, and professional development.
- Why this job: Perfect for those who thrive in a fast-paced environment and love building connections.
- Qualifications: Previous telephone sales experience and strong communication skills are essential.
- Other info: Embrace the City life while contributing to a diverse and inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Reports to: Business Development Team Leader
Location: City of London
Purpose of Role/Job Overview:
Telephone account managing a targeted panel of 60 - 100 regional insurance brokers. Grow existing broker accounts through development and building relationships with business owners and their staff by providing outstanding customer service. Proactively outbound quotes that have been submitted by brokers, discuss the terms, and secure the sale. Answer inbound enquiries and provide outstanding customer service to all the clients' brokers. Attend meetings, functions, and conferences.
Other Activities, Duties and Responsibilities:
- Maintain and develop market awareness.
- Maintain good working relationships with all internal departments.
- Maintain an open communication ethos with colleagues and managers.
- Demonstrate model behaviours.
- Comply with all legal, regulatory, and contractual requirements to ensure obligations are met.
- Contribute to wider business activities.
Key Attributes:
- New business/sales driven.
- Hardworking, entrepreneurial, motivated, and confident working towards targets.
- Ability to establish positive rapport.
- A friendly professional demeanour and ability to excel in a team-oriented environment.
- Excellent communication skills over the phone and face to face.
- Strong proficiency with Microsoft Office suite.
- Ability to manage time effectively, set priorities and meet deadlines.
- Ability to learn, problem solve and adapt to change.
- Desire/ability to work successfully in a small company environment.
- Desire to work in London and embrace City life.
- Professional appearance.
Desired Experience:
- Prior telephone sales experience.
- Experience in UK commercial SME business (Property/Liability).
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Broker Account Manager employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Familiarise yourself with the insurance market, especially focusing on UK commercial SME business. Understanding the nuances of property and liability insurance will help you engage more effectively with brokers and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your telephone communication skills. Since this role heavily relies on phone interactions, consider role-playing scenarios with a friend or mentor to enhance your ability to build rapport and handle objections confidently.
✨Tip Number 3
Network within the industry by attending relevant conferences and events in London. This will not only help you meet potential colleagues and clients but also give you insights into current trends and challenges in the insurance sector.
✨Tip Number 4
Showcase your entrepreneurial spirit by preparing examples of how you've successfully managed accounts or driven sales in previous roles. Be ready to discuss these experiences during interviews to highlight your motivation and results-driven approach.
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telephone sales and account management. Emphasise your ability to build relationships with clients and your proficiency in the insurance sector, particularly with UK commercial SME businesses.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Broker Account Manager role. Mention specific examples of how you've successfully managed accounts or developed client relationships in the past, showcasing your customer service skills.
Highlight Key Attributes: Clearly demonstrate your new business/sales drive and your ability to work towards targets. Use concrete examples to illustrate your entrepreneurial spirit and how you excel in team-oriented environments.
Showcase Communication Skills: Since excellent communication is crucial for this role, consider including a brief section in your application that outlines your communication style and any relevant experiences where you've effectively engaged with clients over the phone or in person.
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Brokers
Before the interview, research the regional insurance brokers you will be managing. Understand their business models and challenges they face. This knowledge will help you build rapport and demonstrate your commitment to their success.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in telephone sales. Be ready to share specific examples of how you've successfully grown accounts or secured sales through effective communication and relationship-building.
✨Demonstrate Team Spirit
Since the role requires collaboration with internal departments, highlight your ability to work well in a team. Share examples of how you've contributed to team success in past roles, showcasing your friendly and professional demeanour.
✨Embrace the City Life
Express your enthusiasm for working in London and your understanding of the city’s business environment. Discuss how you plan to adapt to the fast-paced nature of city life and how it aligns with your career goals.
