Lead Contact Centre Operations Manager in Brighton

A recruitment agency is seeking a Contact Centre Manager in Brighton, UK, to oversee operations, ensure performance targets are met, and foster strong stakeholder relationships. The successful candidate will have operational experience, excellent communication skills, and a positive attitude. This role involves managing team performance, resource planning, and implementing training programs to enhance service quality. Commitment to equity and respect in recruitment processes is paramount. #J-18808-Ljbffr