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- Tasks: Lead a dynamic team to manage complex insurance claims and deliver exceptional customer service.
- Company: Join a forward-thinking insurance company committed to diversity and excellence.
- Benefits: Home-based role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by guiding a talented team and improving customer experiences.
- Qualifications: Degree in Civil Engineering, Structural Engineering, or related field; strong communication skills.
- Other info: Promote best practices in a supportive and inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a dynamic professional to lead and inspire their Subsidence Engineers and Technical Team, delivering exceptional services for both domestic and commercial insurance claims. In this pivotal role, you'll ensure streamlined processes, compliance with SLAs, and outstanding customer experiences.
Key duties:
- Technical Leadership: Oversee complex insurance claims, guiding your team to deliver accurate assessments and effective solutions.
- On-Site Expertise: Occasionally support surveying services and visit damaged properties to evaluate technical and insurance requirements for reinstating buildings.
- Strategic Impact: Drive operational efficiency while maintaining the highest standards of professionalism and customer care.
- Lead and develop a team of desk-based engineers and a technical field team.
- Attend client meetings and represent the company professionally.
- Drive performance to meet SLA targets and audit requirements.
- Provide training and technical guidance to internal teams and external surveyor networks.
- Production of management information on a monthly basis.
- Manage a portfolio of complex subsidence claims from inspect to resolution.
- Promote best practice and continuous improvement within the Subsidence Operations team.
- To understand, implement and comply with company procedures and policies, and actively promote the principle of treating customers fairly.
Key requirements:
- Educated to degree level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar.
- Enthusiastic Excellent communication skills and articulation.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A copy of our D&I policy can be made available upon request.
Subsidence Technical Team Manager - Home Based in Bradford employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Technical Team Manager - Home Based in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and engineering sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their goals, especially in managing subsidence claims and leading teams.
✨Tip Number 3
Showcase your technical skills! Bring examples of past projects or challenges you've overcome in subsidence management. This will demonstrate your capability to lead and inspire your future team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Subsidence Technical Team Manager - Home Based in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Technical Team Manager role. Highlight your leadership experience and any relevant technical expertise to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and concise. Use professional language but don’t be afraid to let your enthusiasm for the role show!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to subsidence and insurance claims. Be ready to discuss specific cases you've handled and how you approached them. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or improved processes. Highlighting your ability to drive performance and maintain high standards will resonate well with the interviewers.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might be asked to explain complex concepts, so being able to break them down into simple terms will demonstrate your expertise and approachability.
✨Emphasise Customer Care
Be prepared to discuss how you’ve ensured outstanding customer experiences in previous roles. Share specific examples where you treated customers fairly and went above and beyond to resolve issues. This aligns perfectly with the company’s commitment to customer care.
