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For Companies At a Glance
- Tasks: Provide exceptional service to clients and manage insurance accounts effectively.
- Company: Dynamic insurance firm focused on innovation and client satisfaction.
- Benefits: Hybrid work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Join a team that values diversity and offers a chance to make a real impact.
- Qualifications: Experience in commercial insurance or account management is essential.
- Other info: Collaborative environment with a commitment to continuous learning and development.
The predicted salary is between 35000 - 45000 £ per year.
About the role
Provide outstanding and timely service and support to clients and the company directors. You will be responsible for looking after an existing book of business, providing new quotes, as well as dealing with renewals and mid-term adjustments. The role offers significant hybrid flexibility to suit individual requirements.
Key Duties
- Obtain new business and renewal quotations to present to clients.
- Process new business, renewal and mid-term adjustments.
- Manage renewal workload to ensure that all renewals are delivered to clients in line with FCA recommended timescales.
- Identify new business opportunities from existing client base.
- Liaise with clients to secure referrals of new leads for other areas of the business.
- Work closely with the internal sales teams to increase sales and achieve future targets.
- Further develop existing products enabling us to offer innovative finance and insurance solutions that add value and differentiate us from the competition.
- Keep up to date with insurance compliance, legal matters and continuous professional development.
- Work with the Directors to develop the sales strategy and meet targets set.
- Identify and organise training requirements for the business to meet any compliance requirements.
- Initiate, develop and maintain excellent relationships with insurers and clients in person and via telephone calls.
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
- Complete pre-renewal assessments liaising with both insurers and clients.
- Prepare market presentations across all classes of business and process online/portal quotes.
- Process policies including payments (via electronic methods or cash).
- Finalise the broking files, ensuring documentation is provided in a timely manner and that files are complete, accurate and up to date.
- Ensure that all system records are up to date and accurate following all client contact.
- Check all insurance documentation/policy structure and details are correct.
- Manage the departmental diary system.
- Resolve queries and issues raised with all customers.
- Capture data accurately.
- Preparation of Risk Registers.
- Handling lower value, non-complex claims that are outside of the Claims Support scope, as required.
Commercial Insurance experience from within Broking, Underwriting, Account Handling or Account Management is required.
We are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
Account Manager – Commercial Insurance employer: Massenhove Recruitment Ltd
Contact Detail:
Massenhove Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Commercial Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of commercial insurance. Familiarise yourself with the latest trends and regulations, so you can impress the interviewers with your expertise and confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager – Commercial Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in commercial insurance, account handling, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your ability to build relationships and manage client expectations.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it’s securing new business or improving client satisfaction, we love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Massenhove Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key duties of the role, like processing renewals and managing client relationships. Being able to discuss specific examples from your past experience will show that you're not just familiar with the industry but also ready to hit the ground running.
✨Showcase Your Client Management Skills
Since this role involves liaising with clients and securing referrals, be prepared to share how you've successfully managed client relationships in the past. Think of specific instances where you went above and beyond to meet a client's needs or turned a challenging situation into a positive outcome.
✨Demonstrate Your Team Spirit
This position requires collaboration with internal sales teams, so highlight your teamwork skills. Share examples of how you've worked effectively with others to achieve targets or develop new strategies. This will show that you can contribute positively to the company culture.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to client service and their sales strategy. This not only shows your interest in the role but also gives you insight into how you can align your skills with their goals. Plus, it demonstrates that you're proactive and engaged.