Account Executive - Commercial Insurance

My client are looking for an Account Executive to join their Commercial Insurance Team. This role is ideal for someone currently operating as a Senior Account Handler or Junior Account Executive who is ready to take the next step into a more client-facing, commercially driven position. You will inherit an established book of business (circa £100,000 GWP), which will give you the opportunity to focus on developing relationships, grow the book, and build new business with support from the wider team.

Predominantly SME commercial risks, including:

• Property owners
• Small to mid-sized manufacturing
• Motor trade
• Construction (general builders / smaller construction risks)

The role involves regular client visits across London and the Home Counties, so candidates must be comfortable travelling and engaging face-to-face with clients.

Key duties

You will work closely with clients to provide tailored advice, manage policy renewals, and navigate the complexities of the insurance market. This is a proactive, results-driven role that requires a mix of new business development, strong client service, and in-depth industry knowledge.

Client Relationship Management:

• Act as a strategic advisor to your clients, building deep, consultative relationships based on trust, expertise, and consistency.
• Anticipate client needs by maintaining a strong understanding of their business challenges and market landscape.
• Deliver a personalised experience, tailoring solutions and communications to fit client profiles, business types, and industry sectors.
• Champion client satisfaction, proactively resolving issues and continuously seeking ways to add value and improve retention.

New Business Development:

• Drive growth by identifying, pursuing, and converting new business opportunities across your network, referrals, and the wider market.
• Adopt a consultative approach to understand prospective clients needs, delivering bespoke insurance solutions that demonstrate value and build trust.
• Build a strong personal pipeline through proactive outreach, networking events, and by leveraging existing relationships to create warm leads.
• Collaborate with marketing and internal teams to support campaign activity, nurture prospects, and follow up on inbound enquiries.

Renewal and Policy Management:

• Lead the end-to-end renewal cycle, ensuring timely engagement, effective negotiation, and optimal policy outcomes for each client.
• Use insights and benchmarking data to justify terms and demonstrate value to clients during the renewal process.
• Support clients through changes in risk profile, reviewing their coverage as their businesses evolve or expand.
• Ensure retention through proactivity, clear communication, and by consistently exceeding expectations.

Key requirements

• Experience in commercial insurance (Account Handler, Junior AE, or Account Executive level)
• Good understanding of insurance products and markets
• Strong knowledge of insurance products, markets, and underwriting processes.
• Demonstrated ability to generate new business through networking, referrals, and proactive sales efforts.
• Experience in managing client portfolios, understanding their evolving needs, and ensuring long-term client retention.

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.